Wells Fargo Bank Us Hwy, Phillipsburg

Wells Fargo Bank Reviews

• D

  Dinara G
  5

  I've been few times to this branch of Wells Fargo. I've been using Drive-through ATM. I've never had a bad experience with tellers or bankers, in fact opposite. All of them very polite, nice and easy-going. My Banker is at this branch. I like the location on Rt 22, and next to shopping area, close I-78. I love the drive through ATM, has cover above))) (the previous branch I used to go to, didn't have, my hand used to soak in rain))

  Response from the owner

  Thank you for taking the time to leave a review about your experience at this branch. We appreciate you choosing Wells Fargo for your financial needs. Have a great rest of your day! -Shaun, Wells Fargo HL Social

• B

  Beth Van Blarcom
  1

  I went in this morning to close an account at this bank. I have a legal power of attorney. I was treated incredibly rudely and told I would be required to make an appointment to come back because they were too busy with other appointments today. I was also informed that It would take some time to complete the request. The attitude of the individual who came out to speak with me for quite a while after I was sitting there was not only condescending but downright rude. Unfortunately this system does not permit us to give negative marks.

  Response from the owner

  I'm sorry to learn about your experience at this location, Beth. Could you email me with more details about your interaction with the associate you mentioned? Please address it to [email protected], and be sure to mention your Google username and review as well (no account numbers). I'll make sure your visit is reviewed by the appropriate team. Thank you for your feedback. -Nick, Wells Fargo HL Social

• A

  Angela N
  1

  god AWFUL service. you should be ashamed of how you treat now former customers. happy holidays. Wells Fargo strikes again, updating on 1/22/20. When I went to this branch to cancel my accounts for the original above citing of issues, I advised there are pending payments to please leave that money available and close out everything else. They said they are leaving those amounts. Fast forward to today and I get a 30$ returned check fee from a transaction I paid on 1/3/20 that did not get paid through the Wells Fargo account. I cannot tell other people enough how much of a headache and hassle this bank has caused. Go to any bank other than Wells Fargo. They do not appreciate you as a customer and will go out of their way to give you a difficult time.

  Response from the owner

  I'm sorry to see you feel this way, Angela. Please provide some more details in an email to [email protected] (no account numbers). I want to make sure any outstanding concerns you have are reviewed and addressed. Thanks in advance. -Liz, Wells Fargo HL Social

• C

  Camila Rodriguez
  5

  Kelli is the absolute best!! Super helpful!

  Response from the owner

  This is great to see, Camila! Thanks so much for taking the time to share. -Casey, Wells Fargo HL Social

• M

  Madonna Romano
  5

  I like this bank...customer service is awesome

• L

  Lauren Miesbauer
  5

  I was a customer there for years and liked their kindness and compassion so much that I was inspired to get a job at the company myself 🤷‍♀️

  Response from the owner

  Hi, Lauren. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social