Wells Fargo Bank Peterson Ave S, Douglas

Wells Fargo Bank Reviews

• K

  Kate Newell
  3

  ATMS haven't worked in weeks. They just installed a brand new one and it won't accept deposits or dispense cash. The other one (left side) won't take cash deposits but doesn't warn you of this. It just scans your bills and reads them as "checks" that end up getting returned for being illegible personal checks. This has been going on forever and I'm sick of it. Probably going to pay off the credit card I have with them and switch banks.

  Response from the owner

  Thanks for taking the time to share this with us, Kate. I’m sorry for any frustration this experience caused. I've forwarded your ATM feedback to the appropriate teams. Please feel free to email [email protected] with your Google username and details of any additional concerns (no account numbers). -Nick, Wells Fargo HL Social

• M

  Mark Carver
  1

  I went inside with a deposit slip out of the ck book issued by the bank an attempted to deposit. CASH into my own account, REMEMBER CASH ,not a ck or anything else, I left everything in my truck, they refused the the deposit of cash just because I didn't have my ID, it was dam CASH, that account will close, shortly, you can't even deposit cash money in your account , this has gone beyond stupid an ridiculous STAY AWAY FROM WELLS FARGO.

  Response from the owner

  I appreciate you sharing your experience when visiting this branch. I'd like to have each of these concerns thoroughly reviewed and addressed. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Shaun, Wells Fargo HL Social

• M

  Michael Reed
  3

  Wells fargo needs to open a atm in Valdosta. It's a military town what is wrong with you. No bank or anything in Valdosta georgia.

  Response from the owner

  We appreciate your feedback. If you have any questions or concerns, please contact us directly at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• R

  Rachelle Mills
  1

  Never seen a bank go through so many obstacles to not help someone. Cant help on the drive through. Get passed around inside the branch. Ridiculous rules just to make a deposit. Forcing people to come inside during covid when they try to make despots through drive thru. Employees are very snooty and rude.

  Response from the owner

  Hi, Shelly. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• N

  New Faith Today
  1

  I just hung up the phone with the Wells Fargo customer service department asking to have a nine dollar service charge removed because they made a mistake when my account was opened. What a joke, I spent 30 minutes ARGUING with their customer service over $9.00. As a U.S. Veteran I should have stayed with my Chase bank account and never moved to Wells Fargo. They have done noting but put one service charge after another on my two accounts and I have to call the EVERY month to have them removed. Chase bank is the absolutely best bank for veterans without a doubt. Today is Veterans Day and I have made a promise to myself to close both of my accounts tomorrow, restart my direct deposit with my Chase account and to select a new company for my mortgage on the house we are buying. I will never do business with a bank that treats me so poorly. Unacceptable.

• T

  Thomas Grey
  1

  Commonly known to fraudulently foreclose on people's houses. Douglas location also will send out people to your house to check on the status and harass you. Had a friend who was WELL up to date and they sent people out to take pictures at 5 am in the morning. Wells Fargo also, if you didn't know, recently came under fire for fraudulent accounts, skimming, and a plethora of other evil things. STAY AWAY

  Response from the owner

  I'm truly sorry you feel this way, Kyle. I'd appreciate the chance to address your concerns and change your impression of us. Please encourage your friend to reach out to us or tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• M

  Myra Wilcox
  5

  Since I've been banking with them a lil over a year now i haven't had any problems & customer service is excellent

  Response from the owner

  I'm truly glad to read your review, Myra, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• J

  Jessica Jimenez
  1

  I made a appointment and I had to wait one hour more . And I asked for a restroom and they said they don’t have one . I can’t believe

  Response from the owner

  Hi, Jessica. This is not the experience we strive for, and I want to make sure the appropriate team addresses your wait time and facilities concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  Jay Timoneri
  5

  Fast and easy as long as you have what you need you'll be in and out

  Response from the owner

  Hi, Jay. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• J

  Jamie Linebarger
  5

  I have been a customer here for years!! Great staff all around! Always willing to help.