Wells Fargo Bank S West End Blvd, Quakertown

Wells Fargo Bank Reviews

• C

  Carl
  4

  Went to try to close out an account that I am the executor of and was told no one could help me and they might call me to make a time for me to come in. Update: Eric who called me back apologized and got thing set for me. Would have liked to see a better process for those thay come in like helping to set up an appointment when one comes in and needs help.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

• S

  Steven Goldman
  3

  Recently remodeled branch but Wells Fargo hasn't changed. Recently a third part check I received did not clear the makers bank on the first submission It was resubmitted the next day and honored. Wells Fargo placed a ten day hard hold on the deposit and even after they collected the funds they would not release the hold. Dan the banker was very polite and did what he could to help me, but Wells Fargo stinks and I will be looking to move my accounts to a better bank like T.D. when the hold is finally removed. I do not recommend banking here.

  Response from the owner

  I'm very sorry to learn about your experience, Steven. Please email me at [email protected] with your Google username and any other details you'd like (no account numbers). Be sure to mention your review on a Wells Fargo location as well. I appreciate your feedback and want to be sure it's forwarded appropriately. -AJ, Wells Fargo HL Social

• R

  Richard Liu
  5

  On Dec 31 while I was there as a customer, the bank was robbed. Everyone was fine. I want to compliment the staff for being calm, acting professionally, and for taking care of the customers. Fantastic staff!

• K

  Kim Green
  4

  Drive through is open late hours 5 days a week due to COVID

  Response from the owner

  Thanks for taking the time to share this with us, Kim. We appreciate the feedback, and we are always here to help. -Jessica, Wells Fargo HL Social

• M

  Melinda Messineo
  2

  Quite possibly the slowest branch I've dealt with.

  Response from the owner

  I understand your time is valuable, and I apologize for any inconvenience. To ensure your feedback is forwarded appropriately, please send an email to [email protected] with some additional details about your visit (no account numbers). Be sure to include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social