Wells Fargo Bank E 17th St, Idaho Falls

Wells Fargo Bank Reviews

• M

  Mike Kitzmiller
  5

  I recently left a review for the Wells Fargo by the mall and I figured I would leave one here too. I wanted to say that this branch always finds solutions to my financial needs. Their branch manager, Travis, has helped me several times and is always willing to help. Great branch, fantastic bank. Easy to have free account and it is easy to do your banking online. If you need to transfer money into someone's account, Wells Fargo makes it super easy to do so ONLINE. You don't even need to come into the bank. Wells Fargo is great!

  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience with Travis. Thanks for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• C

  Coffee Lover
  5

  I have anxiety and a difficult time making decisions. They didn't push me to make a choice, even though closing time was allready there. They were patient with me and didn't get frustrated. Any other bank would have kicked me out the door. I am extremely grateful for Wells Fargo and won't bank anywhere else.

• u

  usernamemoved
  1

  Customer service is HORRIBLE, but not everybody there is rude. One of the younger cashiers did apologize for the behavior of the manager --- but WHY SHOULD SHE HAVE TO? Seriously? You know it must be bad when even the lowest level employees are apologizing for their supervisors. Why doesn't Wells Fargo "Secret Shop" this branch with it's own specialists to see what's really going on?

• I

  Imperial Cleaning Inc
  5

  Travis and his team always take great care of me and all of my business needs. I love coming to this Branch because of the positive atmosphere the team has created. Definitely the best branch here in Idaho Falls! Francisco

  Response from the owner

  I'm truly glad to read your review, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• D

  Doug Webster
  5

  Last week I was very upset at Wells Fargo and on the verge of closing my account of over 15 years. However, the regional manager (Jennifer) reached out and went above and beyond to right the situation. Mistakes can happen no matter where you bank. What matters to me is prioritizing the customer relationship over collecting a few extra fees.

• V

  Victor Atkinson
  5

  Amazing staff that are willing to go above and beyond what you ask of them. The staff at this branch honestly make me proud to have a Wells Fargo Account.

• Z

  Zachary Peless
  1

  My wife couldn’t deposit cash into my account with my account number. It’s pretty stupid given that she was depositing money not withdrawing money. This bank is full of stupid bylaws that don’t add any security. Definitely closing my account

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us, Zachary. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Janet, Wells Fargo HL Social

• T

  Travis Smith
  5

  Phenomenal team. The bankers, tellers, and Service Manager are all very friendly and easy to work with.

  Response from the owner

  Thank you for taking the time to review this location. I’m glad to read you had such a wonderful experience. I've made sure these kind words are forwarded to the appropriate teams. -Jessica, Wells Fargo HL Social

• T

  Tami Albrecht
  5

  Personal bankers were remarkably helpful in solving several banking issues. Could not expect more efficient or friendly service

• C

  Chris Dougan
  1

  Very crappy bank. Employees are rude charge u 7.50 to cash a check drawn in them. Is go to somewhere like key bank or a credit union. These guys are a joke.