Wells Fargo Bank E St Charles St, San Andreas

Wells Fargo Bank Reviews

• P

  Pam Haropearson
  1

  BAD BAD EXPERIENCE AT SAN ANDREAS WELLS FARGO. THE BANKER MICHELLE JUST WOULD NOT HELP ME. I CAME in about 4pm and she said I'm on phone and have appt coming in. They are late but I have to give them 15 minutes. And no I cannot help you while I wait. Ok then 20 min later I'm told her appt called and they're "stuck in traffic". OMG there is no traffic anywhere up here. NONE. THATS A STORY. ok about 20 min later I'm told she can help me. BUT I ONLY HAD abt 15 minutes before I had to leave for the vet. I started the process but she I believe was so purposely slow WE DIDNT GET THE APPLICATION DONE- hardly even started.. ALL THAT TIME FOR NOTHING. THEN I ask for the managers card and was given another bankers card instead. Just rude and talked down to me and didn't care at all. Total waste of time. I left there sick tired and defeated

  Response from the owner

  I understand your time is valuable, Pam, and I sincerely apologize for the inconvenience. To ensure your feedback is forwarded appropriately, please send an email to [email protected] with some additional details about your visit (no account numbers). Be sure to include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• K

  Kelly Potter
  1

  I went into this bank with my Uncle we were getting a cashier's check because he was buying a car. The teller at the bank observed me and my Uncle bantering a little bit back-and-forth, he couldn't get his card to work (user error) properly so I went to grab his card to insert it correctly and the teller basically lectured me for grabbing at his card. It wasnt a dispute, we were goofing around like we always do and it was clear. She was very rude and embarrassed both of us.. It was absolutely none of her business and not her place to interfere.

• L

  Lazy Reverend
  1

  I went to make an appointment at the "open branch" in Sonora California and I cant get anyone from the bank to pick up the phone. Is it in the new "heath" policy to not answer the phone or did the company outright pull out of Tuolumne county?

  Response from the owner

  Hi there. I'm sorry you've had a difficult experience trying to reach this branch over the phone. To ensure I can forward your concerns to the appropriate team, please mention your review, full name, phone number, address, and the reason for your call in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• J

  Jenn d.
  4

  Love the tellers as they are all so kind and friendly. Service is always great and they have coffee daily and cookies once a week for customers!

• J

  Jason Conrado
  1

  The manager who was working when I went to cash your check was not only rude she insulting and judge mental Just a very bad experience trying to cash a Wells Fargo check At this location I hope I never have to go in this establishment again

  Response from the owner

  I'm sorry to learn about your experience at this location, Jason. Could you email me with more details about your interaction with the team member you mentioned? Please address it to [email protected], and be sure to mention your Google username and review as well (no account numbers). I'll make sure your visit is reviewed by the appropriate team. Thank you for your feedback. -Nick, Wells Fargo HL Social