Wells Fargo Bank E Main St, Yadkinville

Wells Fargo Bank Reviews

• W

  Wendy Luffman
  1

  My account has been hacked at least 3 times in the last year. The yadkinville nc branch manager was rude and did not help me at all. I work hard for my money and the fact your company let my money get stolen AGAIN and then for this man to treat me like my business did not matter because it was a different card on a JOINT account is beyond me. A JOINT account means it is my money also. After 17 years of banking with Wachovia/wells fargo it is time to literally take my money elsewhere. And I will make sure that my friends and neighbors know how much this branch sucks.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• V

  VEDA NORMAN
  1

  Very Disappointed! The last threes times I visited the branch I left without accomplishing the task that had me going into the bank in the first place. The first two times there was not a "banker" on the premises. Today I was told it would take 45-minutes for the teller to complete my transaction because she didn't know how to handle foreign currency. Needless to say, I left. I noticed in Mr. Gordon's review below that corporate came in and terminated all employees only to replace them with a skeleton crew that is inapt. Prior to this, I never had any issues and all of my banking needs were professionally and courteously met. I dare say that if this trend continues we will soon see a "CLOSED" sign on the door. Looks like I'm headed to Winston...

• M

  Margie A.z.G.z
  1

  Very disappointed ☹️. I went to deposit money and to be able to deposit my money into my account through the window the person asked me for my ID I have been with this bank since the dinosaurs 🦕 when it was still Wachovia. I asked him why if I had my credit card and he told me it was policy, policy that he made new when he was just hired😑. So I just told him thanks and left to make my deposit at the atm😉. It was much faster and much friendly 😊

• B

  Brandon Wright
  1

  ...So sitting with my friend this morning he gets a call, they say they're about to close his account because someone else has been trying to put bad checks in.........that's all they tell him....nothing else.. ...Sadly I preferred Wells Fargo to him. Told my friend..witch is 64 they will treat you like family..... ...I'll be calling ,myself after this... .....smfh

  Response from the owner

  Please accept my apology for your friend's experience, and the inconvenience this has caused them, Brandon. Could you email me at [email protected] with your Google username and more details about your visit? Please remember to mention you posted a review on a Wells Fargo location so I can forward this matter appropriately. For your security, I ask that you refrain from sharing account numbers. Thanks so much. -AJ, Wells Fargo HL Social

• M

  Megan Martinez
  1

  Always takes forever in the drive thru on Friday evenings, only 2 lanes open and takes seriously FOREVER!!!!!!!!

  Response from the owner

  Thanks so much for your feedback, Megan. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• R

  Robert Trent
  5

  Fast and friendly!!! The teller (T.P.) was kind, smiled a lot and even cracked a few jokes with me and the car beside me while handling both our business and not missing a beat.

• a

  ann ivey
  1

  I think Wells Fargo should open for 4 or 5 hours on Saturday morning to help people

  Response from the owner

  Thanks for taking the time to share this with us, Ann. We appreciate the feedback, and it's been forwarded to the appropriate teams. -Janet, Wells Fargo HL Social

• G

  Glenda Shore
  1

  This is the slowest bank I've ever been to. The staff is so rude

  Response from the owner

  This is valuable feedback, Glenda. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social