Wells Fargo Bank S Broadway, Tarrytown

Wells Fargo Bank Reviews

• W

  William Rivera
  1

  This afternoon 2pm arriived at this location Wells Fargo Tarrytown NY I was not greater upon arrival 2 employees continued talking amongst themselves for what felt like forever before female at desk told me all bankers were in a meeting I would have to wait 20 minutes. Reason for me going to branch was to open new checking account for new job and I ended having to do it myself outside on my phone once I complete d account opening went back inside to get paperwork for direct deposit and they could not help me management came out arguing with staff about costumer service while I waited for her to help me. After 20 minutes of waiting I said thanks for your professionalism and walked out then she said she wawss ready for me but I had already figured it out online while I waited Very bad costumer service and working environment

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• W

  William Rivera
  1

  Recently posted on this bank just wanted to add after the worse banking experience I decided to call them so I could receive my paperwork via email again I was asked for my phone number and bank closed for the day and I was not reached out to Had to drive to Nyack NY where I was helped and paperwork was printed out for me. Wells Fargo Tarrytown what a Joke 0 Stars

  Response from the owner

  Hi, William. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• A

  Auto piezas Serie54
  1

  15 mins for them to see that I was waiting on the drive way. Then 20 mins waiting for the deposit. On other Banks it takes about 5 mins

  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your concerns are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• n

  ndeye mbaye
  5

  Very professional! Great bank ! Great associates! Everyone there is so helpful! All Associates are so fast and they definitely get the work done!

  Response from the owner

  I'm truly glad to read your review, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• F

  Frederick Rothe III
  2

  They were nice. However, one black lady was rudely on the phone, before focusing on me. And the teller came off as unitelligent. Extremely disappointing.

• A

  Alexander Lee
  4

  Fargo is a good movie so I like Wells Fargo. 4/5 - IGN

• A

  Ayman Mandor
  1

  I hate this bank in general and this branch specifically , I'm not with them anymore

  Response from the owner

  I’d like to learn what makes you say this, Ayman. Please tell me more about your experience at this branch in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). I look forward to addressing your concerns. -Shannon, Wells Fargo HL Social