Wells Fargo Bank S Church St, Quarryville

Wells Fargo Bank Reviews

• J

  Jacob B
  5

  Go for the architecture, stay for the customer service! Lance is a phenomenal personal banker and has performed multiple follow up calls with me to ensure that all of mine and my wife's needs are met regarding our account with Wells Fargo, and continues to do so. Plus, every single teller that we've worked with always meets us with a smile and is always in a cheerful mood. I would not only recommend this bank, but I would recommend this branch, too!

  Response from the owner

  It’s wonderful to see that you’ve had such positive experiences with our team members, Jacob. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• C

  Chris Christopherson
  1

  Customer service has always been hit or miss for me at this specific branch for the past 3 years. Yesterdays visit on 5/21/20 to deposit a check was a horrible experience. I was lied to, insulted, and made to feel inferior to other customers not only by the drive up teller but the "manager" as well. I am not sure what happened to the manager of the bank I spoke to 6 months ago ( he was as nice and professional as they came and went out of his way to help me with a problem/question I had), but the little girl claiming to be the manager at this time has put a dark stain on the name of Wells Fargo for me. I have been a customer for nearly a decade and have taken my WF account with me through 4 states over the course of that time. The WF app works great and solved my problem.

• L

  Lynne Hart
  5

  Nice bank and very nice employees i like that every so often they will call me and thank me for my business and ask me if there is any thing they can help me with. Wells Fargo also keeps a very good eye on my account and lets me know right away if there is any suspicious purchases.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Lynne. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• M

  M B
  1

  The absolute worst. I would rather never have a bank account again if I had to depend on Wells Fargo. We have nothing but serious issues regarding our bank account and will be closing our account as soon as we finish researching other bank options. Nobody at the Quarryville branch seemed to know what they were doing to help. Customer service on Wells Fargo 800 number FORGET It. They complained the entire time when we called regarding our banking issues. Spent over an hour on the line with the service department and fraud department and we’re reassured several times the issue was resolved and it wasn’t. Wasted time and effort. Wasted money. Never again nor do I recommend Wells Fargo.

  Response from the owner

  I appreciate you taking the time to detail your experience, and I apologize for any frustration this has caused. To ensure I’m able to look into this matter and forward your feedback appropriately, please send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username, and mention you posted a review on a Wells Fargo location. -Casey, Wells Fargo HL Social