Wells Fargo Bank Grant Ave, Loveland

Wells Fargo Bank Reviews

• M

  Michael Miller
  1

  Changed my grandfathered account with no fees, to a fee account after I was told they would not. Dont see how thats legal ill close it soon there are plenty of other free places to bank.. Wells is sketchy and they have been caught and fined for their B.S. !! I would highly recommend another bank!!

  Response from the owner

  I appreciate your feedback, Michael. Could you email me at [email protected] with more details? Please also include your Google username and mention your review on a Wells Fargo location (no account numbers). I'll escalate your concerns as soon as I receive this information. Thanks so much. -AJ, Wells Fargo HL Social

• J

  Joseph Rodriguez
  5

  I just came in for a quick withdrawal, and I was helped out by Cherish. She was very polite, very professional. And her smile made my morning better!

  Response from the owner

  This is great to see, Joseph! I'm glad you got the help you needed. -Casey, Wells Fargo HL Social

• T

  Tim DiNoia
  5

  Five star shout outTo Zac and Vanessa this week and also to Ashley and Jenna For helping me get set upAlways smiling face is in a very friendly atmosphere

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Tim. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• P

  Paul Arguello
  2

  Went to put cash into an account. They would not accept the deposit because it wasn't my own personal account. They wanted me to get a cashier's check to put money into the account. I had the account number for a relative and needed to put money in her account to help her.

  Response from the owner

  Thanks so much for your feedback, Paul. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• T

  Tawny Bassoon
  1

  Terrible, banked there for over a year, I checked my recent transactions and they charged me a 350$ "service fee" when into they bank they told the me that never happened even tho I had proof they stole 350$ out of my account, refused to give it back and refuse to acknowledge it even happened.

  Response from the owner

  Hello, Tawny. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

• L

  Lisa Swartz
  5

  Had a meeting with a banker. She was very pleasant and knowledgeable.

  Response from the owner

  Thanks for taking the time to share, Lisa! Have a great day. -Casey, Wells Fargo HL Social

• K

  Karla Johnson
  1

  I have been with Wells Fargo for 10 years. Tried to get an auto loan, after 2wks walked into CarMax and walked out in 2hrs (not with their help). Also deposited a large amount of cash to my savings... over 20,000. Received $00.11. Interest! Also had opened an unnecessary account for fraud. When I had a fraud issue they closed all my accounts! This is not a helpful place to bank No.. you call me!!!!

  Response from the owner

  I appreciate you bringing this to our attention, and I'd like to escalate your concerns to my support team for a thorough review. At your convenience, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. Thank you. -Jessica, Wells Fargo HL Social

• E

  Esther Z
  5

  I can’t say enough good things about Jamie Sigley. She is hands down the banker you want if you have a business. She stops at nothing to do what she can for you and goes beyond expectations daily. Honestly I’ve never had such an amazing banker and would follow her anywhere (I hope she never leaves because it would be a pain to have to switch all of our accounts to wherever she would go, lol). The team that is in place at the branch is also great, I always feel welcomed and love to see my regulars.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Esther. It’s wonderful to see that you’ve had such a positive experience with Jamie. Thank you for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• D

  Daniel Perez
  5

  We came into this location with a time-sensitive task to be completed, and we received excellent customer service from Jenna. She was thorough and accommodated our needs 100%.

  Response from the owner

  It’s wonderful to see that you had such a positive experience with Jenna. Thank you for taking the time to share these kind words. -Nick, Wells Fargo HL Social

• J

  Jennifer Orme
  4

  I was very pleasantly surprised at how friendly and professional all their team has been. On line banking services has been super easy. Went in to talk about a home loan and got just over the top professional help from their staff even though they couldn't do the loan. Only 4 stars since I also had been trying to reach them by phone (goes unanswered) and left a message on a VM that was never returned. Still would recommend!