Wells Fargo Bank W 6th St, Corona

Wells Fargo Bank Reviews

• A

  Adam Richard
  1

  Do not open any accounts with this bank just bunch of time wasting. I opened a secured BCC, they couldn't locate the money order for almost 3 weeks that got sent to corporate office, finally got the card tried to setup online account, I've been told it's not associated with Ny social security, even though that it's 1 owner company. Finally went to the branch to fix this, have been told oh set up online appointment, I have my mortgage also with them, but it's just bunch of time wasting nothing more then a bump after another.

  Response from the owner

  Hi, Adam. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  Jacob Carbullido
  2

  I frequent this Branch often, daily as I make our offices deposits in the am. The old woman who I assume greets at the door is the most unwelcoming, unfriendly person i have ever met. I understand bad mornings but she has never not once smilled or acknowledged me or any other the customers whom enter or leave with me. Her face is full of dread all the time and she avoids eye contact 🤣 Aside from her, the rest of the staff are very friendly, very welcoming and very good at what they do. Having that mad looking lady upfront as a greeter creats a very unwelcoming atmosphere when you walk in. Switch her out for the tellers, they do so well with greetings!

  Response from the owner

  Hi, Jacob. I'd like to thank you for your detailed review and apologize for the customer service you've received at this branch. Please email me at [email protected] with your Google username, and be sure to mention your review on a Wells Fargo location (no account numbers). I'll make sure your concerns are forwarded appropriately. Thanks again for your feedback. -AJ, Wells Fargo HL Social

• S

  Seth Brown
  5

  Quick and easy. Greeter at the door made sure I was welcome and let me know exactly what I needed to do. Teller was very sweet and the transaction took maybe 2 minutes. I really appreciate that level of service.

• S

  Sergio Zavaleta
  1

  I just went in to get quarters to wash. Simple transaction. This where I opened my account where I do most if my transactions and I usually get EXCELLENT Costumer Service! The teller his name JOE SAYAVONGA since I walked up I told him I came to get quarters. Why push the bottom to make me go over if your not going to be ready for me. He's a "Teller Supervisor" so as one he shoukd know customer service is everything. And then he gives me what I didn't ask for and when I tried correcting him he rudely said "ok no problem we have a lot of those" today's experience was just bad with this guy hope his boss reads it.

  Response from the owner

  Hello, Sergio. This is not the customer experience we strive for, and I hope you’ll accept my sincere apology for what happened. Please email me with your username at [email protected], and also mention your review on a Wells Fargo location (no account numbers). I appreciate your feedback and look forward to addressing your concerns. -AJ, Wells Fargo HL Social

• M

  Miguel Garcia
  1

  This location stole 1200 hundred dollars from my mom someone in there pull out the money and say it was my mom but yet they don’t want to show us video..they know it wasn’t my mom who pull it out the money..they have been giving is the run around ..give my mom her money back or proof that it was her that pull it out.. this issue was resolved today 10/2/20after a month of my mom been with out money I don’t want to thank you because you guys put my mom in a bad situation but at least you guys fix your mistake hope no one steals from your moms ..

  Response from the owner

  I’m truly sorry for the experience your mother has had with us, Miguel. Allow us the opportunity to review your concerns. Please email [email protected] with your full name, username, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thanks. -AJ, Wells Fargo HL Social

• D

  David Holden
  5

  Wells Fargo is one of the best service banks you can get. Sure they charge service fees BUT they provide the services. Rock solid, professional it does not get any better. I have made deposits all over California on a FRIDAY and I have never had to wait more than 10 mins if there were over 20 people in line. most of the time there is no line, from Temecula to Palm Desert, from Santa Monica to the City of Industry they are the best. They do it all, real estate, short term loans and currency exchanges.

• C

  Christopher Gramm
  5

  Always helpful and friendly. Had a problem with my auto loan and one of the employees (Arond or Aron I believe) took a hour and a half out of his day to resolve it. Thanks for the excellent serbice guys!:)

• B

  Brett Allison
  4

  Friendly, knowledgeable staff made my banking very easy there today. They have a couple outside ATMs and the location is a bit off of the 91 and gas stations

• D

  Danielle Wooley
  4

  Because they have really good prices that management is very good it's right next door to their Wells Fargo Bank very convenient right across the street grocery store

• M

  Marlene Rodriguez
  4

  Plenty of tellers but it takes takes a a bit long to sit down with a banker other than that it’s great

  Response from the owner

  Thanks for your feedback on this location, Marlene. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Cory, Wells Fargo HL Social