Wells Fargo Bank Main St, Fishkill

Wells Fargo Bank Reviews

• A

  Art Kaether
  5

  I have been banking here for 8 years and never had a problem. The people who work there are always helpful and courteous. Sometimes you have to wait but that's with any bank.

  Response from the owner

  Hi, Art. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• L

  Laura G.
  1

  I’m a new client and was going to activate my card at the ATM. I was out of my car no more than 4 seconds when the “security officer” hounded me and asked me of my intentions to use the bank. I was going to get a coffee started at the bakery in the same lot. It’s 9:30am on a Monday. Two other cars in the lot. There’s a time max of 20 min. Is 4 seconds taking away from a line of clients trying to park? Cuz I didn’t see anyone. Get a new protocol. So unfriendly. I’ll go to a different WF for my banking at this point.

  Response from the owner

  Hi, Laura. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• C

  Christine Taylor
  3

  This is the first time I have come to the ATM recently and hours were added. If you get there before 7 am the ATM screen says out of service. Not sure how recently this happen, in the past the hours weren't strict. Not sure why there is an ATM if one can't access it after 5pm until 7 am...just an update the drive thru wells Fargo ATM across the street does work off work hours.

  Response from the owner

  Hello, Christine. I appreciate you bringing this to my attention, and I've reported this ATM issue to the appropriate teams. Feel free to email me at [email protected] to further discuss your experience. Be sure to include your full name, Google username, and phone number (no account numbers). -Jessica, Wells Fargo HL Social

• A

  Addison Charles
  1

  Miserable. They took way too long for opening just one account. They even had the paperwork and everything on file ALREADY from previous accounts opened. They made several mistakes (had help from even the manager who didnt help AT ALL!) and had to redo everything. It was an ABSOLUTELY MISERABLE TIME AND MESSED UP EVERYTHING!! DO NOT GO HERE! NEVER GO HERE!

  Response from the owner

  Hello, Addison. I'm truly sorry you didn't receive the customer service you expect from us, and I'll forward your experience appropriately. Please email me at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• T

  Travis Verner
  1

  Google Maps said they were open 9-12 like most Wells Fargos on Saturdays, and I walked from my hotel to find they most certainly were not. Get your facts straight.

• J

  Jamie
  5

  Exceptional customer service with a complex withdrawal request.

  Response from the owner

  Thank you for choosing Wells Fargo. We appreciate your business and you for taking the time to share this feedback. -Shaun, Wells Fargo HL Social

• D

  Denis Busurkin
  5

  Opened new acc and aplaude for a card just for 39 minutes. Pretty impressed.

  Response from the owner

  Thanks for taking the time to share this with us, Denis. We appreciate the feedback. Have a great day. -Nick, Wells Fargo HL Social

• c

  clever astudillo
  5

  They always good to me so I still doing business

• w

  wepaveit1
  1

  Harrible they make you wait a very long time