Wells Fargo Bank Stantonsburg Rd, Greenville

Wells Fargo Bank Reviews

• A

  Alexus Garner
  5

  I love how helpful this branch is! Everybody was very friendly. The bank manager was happy to assist the older customers. I felt very happy with my experience in this building today!

  Response from the owner

  Hi, Alexus. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• B

  Briana L.
  2

  I was pretty disappointed this morning at this location. I made an online appointment for managing one of my accounts. I walked in at the appointed time, waited in line, asked to speak to someone about said account and was told it’s going to be an hour before someone comes in that could help me…I left there having to go to another branch. I felt like making the appointment was pointless if it wasn’t honored.

  Response from the owner

  I understand how this would be frustrating, Briana, and I apologize for the experience at this location. If you'd like to discuss your concerns with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• F

  Fernando Betancourt
  5

  I went Friday inside the bank and I was really surprised with the services of Elizabeth resendiz she was really nice every one else was to busy to put attention to my needs thank you izzy ❤

  Response from the owner

  I'm truly glad to read your review, Fernando, and I appreciate you taking the time to share your experience with Elizabeth. Have a great day. -Nick, Wells Fargo HL Social

• M

  Michael Grasa
  1

  I don’t bank at Wells Fargo but I used the atm and you guys said 3 dollar fee that’s fine no complaints. But you company isn’t straight up with people you took 5 dollars from my account. Your not an honest company you earned this bad review.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• l

  lola bravo
  5

  I love the service of izy resendiz she is so sweet and helpful!!!!!

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Elizabeth. I've made sure both her and her manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• D

  Dennis Boyd
  1

  Waited in line for 50 mins.and when I got to the door wouldn't let me in and drive thru line was extremely long should have let people know that they would be closing the walk in door should have informed people in advance

  Response from the owner

  Thanks for bringing this to our attention, Dennis. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• B

  Brett Shear
  1

  Deposited my paycheck only to be told there’s an extended wait before I can access my money and none of their representatives could help with that issue. Sounds like I can kiss my hard earned money goodbye

  Response from the owner

  I can understand how frustrating this must have been, Brett. I hope you'll accept my apology for the experience. To ensure I can forward this issue to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to the chance to assist. -Nick, Wells Fargo HL Social