Wells Fargo Bank Mill St, Grass Valley

Wells Fargo Bank Reviews

• R

  Robert Winiecki
  2

  Closing early on Saturday. Before posted time on door. People inside, not yet time but they want to go home early. Lost atm took until Monday to get to my account. Closing account.

  Response from the owner

  I’m disappointed to learn about your experience, Robert. We’ve received and responded to your email. Let’s continue our discussion there. Thank you. -Nick, Wells Fargo HL Social

• J

  John Smith
  1

  The branch manager is very rude and she treats employees and customers very badly, I don't understand how Wells Fargo can have someone like that as a manager. I cannot close my accounts there for now, but will do so in the future.

  Response from the owner

  Hello, John. I appreciate you bringing this to our attention, and I’ll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, Google username, and the Wells Fargo branch location you posted a review on (no account numbers). I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• D

  Dennis Madsen
  5

  I like Wells Fargo Bank ‼️ And They were the first bank account I had as a Teenager,53yrs ago ⏳ I've tried other Banks, but I always felt more at Home 🏡 With the Stagecoach 🐎🐎✌️🌹

  Response from the owner

  I'm truly glad to read your review, Dennis, and I appreciate you taking the time to share these kind words. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• G

  Green Man
  1

  I wouldn't recommend going to this branch. The blond counter manager lady is not very business friendly. She is rude and unhelpful. I cashed a check just fine one day, then when i went back 2 days later to cash another check from the same clients and she was there this time. She wouldnt except the same id that i used the last time i was there to cash a check. She changes her policies based on a whim. So I just went to another branch in grass valley on sutton way and they cashed it just fine. I was going to open my business account there, but now im going to bank with another institution. One of the worst experiences in customer service ive ever had. Also im in a wheelchair, so she wasted an hour of my time to load and unload myself into my van. Ill never go back here. Now i tell everyone i know, to not bank with wells fargo.

• C

  Chuck Petch
  2

  People are very friendly, and their investment strategies have been helpful, but getting anything unusual done is like pulling teeth. An elderly family member is in a convalescent hospital cannot come in to do her banking, and the bank simply does not know how to deal with that--either on the 800 service line or at the local branch. They say they will call back or follow up, and they don't. Wells is very nice, but their customer service is horrible!

• A

  Applaince Guy
  2

  Nice people and clean building but I just have had bad experiences.

• B

  Brandon Rodrigues
  5

  cash my checks here, make big money