Wells Fargo Bank Jericho Tpke, Garden City Park

Wells Fargo Bank Reviews

• A

  Adnan Murshed Chowdhury
  1

  Front Cheshire is so unprofessional, Wellsfargo should higher better trailer. Wells Fargo spend more on HR…

  Response from the owner

  Thanks for your feedback. Could you tell me more about your experience in an email? Please address it to [email protected], include your Google username, and mention this review (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• T

  Tim Walsh
  4

  Haven’t visited the branch inside; stopped by after hours to use ATM. There’s no walk-up accessible ATM after hours, only drive-through. Not a big issue, but I always appreciate being able to walk up.

  Response from the owner

  Thanks for your thoughtful feedback on this location, Tim. Please feel free to email [email protected] with your Google username and details of any additional concerns (no account numbers). -Nick, Wells Fargo HL Social

• S

  Swaranjit Singh
  5

  Raquel is a really pleasant person. Her manager Wendy is same as well. I don’t know why I see so many bad reviews down below. My experience was awesome. I give these professional people 5 stars

  Response from the owner

  Good afternoon, Swaranjit. I’m very happy to hear your experience with the team members at this banking branch has been so positive. Thank you so much for this feedback and have a great rest of your day! -Shannon, Wells Fargo HL Social

• K

  Kandesse Wang
  1

  Absolutely no sense of customers service...branch manager makes her own rules.. avoid this branch like the plague. Other banks or branches have consistently been more cordial letting customers access their $ timely and not waste their time with their own made up rules.

  Response from the owner

  Thanks so much for your feedback. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social

• J

  Joshua Degreiff
  4

  Seems cool this place I really like the drive in ATM not bad at all.

• J

  Jeff Gleeman
  1

  This is one of the worst banking Experiences I have ever had in my life. corporate should shut this branch down for having incompetent staff. I was at this branch today for over 3 hours for a 5 minute transaction that took over 15 minutes, I had to send the can back 4 times to correct the paperwork they kept messing up. They had one line open for 40+ cars. I will be ending my relationship with WF after 15 years over today. I would give 0 stars if I could...

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• E

  Eliza Boykin
  5

  I have been banking with Wells Fargo for 15 years or better. However for the last few years I have been going to this branch. Their is a young woman by the name of Raquel who is truly a pleasure to deal with. She always have a smile on her face and knows her job. When you speaks with Raquel you know your business will be handled in a professional way. I would like to say "Thank You Raquel" for all your help since I started coming into this branch. Wells Fargo need more people like Mz Raquel.

• H

  Harris Syed
  3

  I don’t like the fact this branch has different hours than the branches in the local area , All the branches should have the same branch hours . Unfair to the customers , other banks have the same hours weather your in garden city or Hicksville. The drive up atm is clean . I’m glad Wells Fargo is taking precautions due to Covid 19, right now should not a be a time to be opening a account

  Response from the owner

  Thanks so much for your feedback, Harris. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• N

  Nick Dougherty
  1

  The Branch manager should be fired. She is rude , and makes her own rules. She told me she could not print out a document and would not even let me talk. In 30 years of having bank accounts she was the worst Person I ever dealt with. I would love to talk to her superior so they know who they have running their bank. When I asked to speak to her supervisor she laughed under her breath and handed me a card and said this coversation is over. I went to the one in Hempstead and was pleastly welcomed by Stacy and her team. This is my second interaction of dealing with her. She also told me another lie.... She said you can’t open an account with a partner in another state. This is not true. After opening a personal account at another branch they were able to accommodate my request. She is a liar and should Be fired for making her own rules and laughing at customers. The reason I stayed with Wells Fargo is because of people like Stacy and Carlton ( from the Garden City Branch ) If someone would please call me to dicuss how I was treated I would really appreciate it. Thank you.

• Y

  Yelbek Anuar
  1

  Worst bank ever! Don’t wast your time!

  Response from the owner

  I’d like to know what makes you say this, Yelbek. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to ensure your concerns are addressed. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social