Wells Fargo Bank Nw Monroe Ave, Corvallis

Wells Fargo Bank Reviews

• W

  William Shoebrook
  1

  The service manager, as of January 2022, was aggravated when I asked how to open an account. She gave me incorrect information in order to rush me out. Since then I do not use this bank as the experience was very unpleasant.

  Response from the owner

  Thanks for bringing this to our attention, William. I’ll do my best to ensure this feedback is reviewed and addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• T

  Thomas Nelson
  2

  Drive up services only at the biggest Wells Fargo in town with no drive up atm. P It’s kinda the opposite of good service when you can only staff one lane, can Wells Fargo Corporate do any better?

  Response from the owner

  I apologize for the inconvenience, Thomas, and I want to make sure your feedback is forwarded appropriately. Please send an email to [email protected] with some additional details about what took place (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. I’ll do my best to ensure your concerns are addressed. -Casey, Wells Fargo HL Social

• D

  Damian Schulz
  1

  The only bank I know that struggles to cash a simple check

  Response from the owner

  Thanks for your feedback, Damian. Could you tell me more about these concerns in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Nick, Wells Fargo HL Social

• S

  Shanon Hamilton
  1

  I was there recently to withdraw some money from my account and received terrible customer service from Alma Suarez Perez, the Service Manager. By the time she pondered my request, she could have had my request completed. It's not that hard to be a nice person Alma! Maybe that's why I prefer to bank with Umpqua Bank, The Worlds Greatest Bank!!

  Response from the owner

  Thanks so much for your feedback, Shanon. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social

• S

  Sway Gonzalez
  5

  Downtown Wells Fargo is great! The team is filled with alot of knowledgeable team members. It was a pleasure to have worked with each one of them. I have always thought Wells Fargo was easy to do business. To top it off convenient. So many helpful resources on the Wells Fargo app and the Downtown location.

• B

  Bran Black
  5

  I was very favorably impressed by this branch when I came in this weekend. The tellers up front were very friendly and accommodating, and I highly recommend accounts specialist Josua Gonzalez not only for those interested in opening new accounts (he was simultaneously highly professional, knowledgeable, and friendly), but also to potential bank customers interested in working with someone who is bilingual in both Spanish and English.

  Response from the owner

  I’m very happy to see your review and appreciate you taking the time to share your experience working with Josua. Have a great day and thank you for choosing Wells Fargo. -Adam, Wells Fargo HL Social

• C

  Charles Kelley
  1

  Can’t phone and speak to a person; v limited drive up hours; insane; don’t help w PPP small business loans even tho it says it does.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social

• M

  Marc LeRoux
  5

  Great customer service, and the only bank open until 6:00 PM

• A

  Andrew Fuhriman
  3

  This is the better of the two Wells Fargo's in town. Still Wells Fargo, but it's better.

• M

  Madalene Simons
  4

  I like all the people working there and they take care of any problem I have personally.