Wells Fargo Bank Memorial Hwy, Dallas

Wells Fargo Bank Reviews

• r

  rupreet walia
  5

  I sincerely appreciate all the efforts and excellent customer service provided by Justin Hughes. I was tired calling customer service and was not getting appropriate response from them on one of my closed accounts. Justin went out of his way to help and made sure to reach back with all the information in a prompt manner. This step of efficient customer service saved me big time and helped in some documents submission to Govt. Really can't thank enough. Wells don't lose such smart and hard working employees of yours!!

  Response from the owner

  I'm glad you got the help you needed, Rupreet. Thanks for taking the time to share. -Casey, Wells Fargo HL Social

• A

  Abbagale Trevethan
  1

  Worst experience ever! My account over-drafted this morning, and usually once I wake up and notice my account overdrafted I transfer money from my savings, to my checking, to cover the overdraft cost. Well they already hit me with a $35 overdraft fee, so I called, and they said they can’t do anything about the $35 overdraft fee. I do work full time at Clarks Summit State Hospital. But who has just $35 to throw out the window? Definitely not me! I will be closing both of my accounts with Wells Fargo, and switching to a different bank. I have never experienced this with any other bank i’ve ever been with!🤬

  Response from the owner

  Hi, Abbagale. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• J

  J F
  5

  Always friendly staff and very helpful. I don't personally have account but my company does and I stop here daily and they're always nice and accommodating.

• g

  grace mascioli
  1

  This bank is horrible DO NOT reccomend it I can't even access my account and they've charged me for an overdraft fee that I didn't even ask they're unreliable and they don't deserve your time you're better off going to PNCB bank for your money and account needs because this bank sucks

• M

  Mustafa Demir
  1

  When I try to exchange they told me I was short but they left the money in the machine someone else took the money from the machine and put it to the side if I didn't see they were gonna steal the money from me.

• H

  High Fi2
  5

  Never have had a problem in 3 years of use.

  Response from the owner

  Thanks so much for your feedback on this location. -Nick, Wells Fargo HL Social