Wells Fargo Bank Town Sq, Cullman

Wells Fargo Bank Reviews

• R

  Roy Borden
  1

  Will never bank here again and would advice everyone to steer clear of this place, this is what happened; I closed my account out there and I had over paid for my cable service( satellite ) and dish put money back on card but the account was closed out that the card for,it was for $79 anyway called bank asking about the money that went back on card and they said they didnt receive it, well the woman at dish said they did and said they had password to prove it so we did a 3way call with bank with dish talking and not knowing I was on other end they denied everything but when password was brought up saying bank received it she acted like i was the one robbing her, anyway they robbed me of $79 sometimes that's what it takes to weed out the bad places to do business, glad they didnt take anymore than they did, STAY AWAY FROM THIS PLACE F▪︎▪︎KIN PLACE ITS A JOKE!!!!

  Response from the owner

  I'm sorry to learn about your account experience with us, Roy. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• R

  Ricky Peek
  1

  Almost ten years I have been with this bank and have always been happy with them until now. Was double charged by a company and it messed up my account and then I am told I have to wait ten days with no money available because of something that wasn't my fault. Thanks for proving to me that Wells Fargo only sees people as a number. I think its time to find another bank for my business.

  Response from the owner

  Hi there. Your review caught my attention, and I will have the appropriate team look into what happened. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Janet, Wells Fargo HL Social

• P

  Paul G Grala
  5

  I love Wells Fargo. I'm a truck driver so I've been to so many branches and everyone I've been to the staff has been friendly and helpful! Especially this branch! Love Wells Fargo would never bank anywhere else ever!

  Response from the owner

  I'm so happy to hear you feel this way, Paul! We appreciate you taking the time to share these kind words. I'll be sure to share your positive feedback. -Nick, Wells Fargo HL Social

• S

  Satannia “Luzyfuego” moreno
  5

  It's A very Good Bank employees ALWAYS DO THE BEST THEY KNOW .TO HELP IN EVERYTHING about the Bank services . We NEED ...just need ASK TO THEM about ..and a Representan well Trained FIX ANY MATTER about business. Loans . Money. WELLS FARGO BANK. JUST ASK. ( BUT IF IS RAINING DON'T- DON'T - GO TO USE THE MACHINE ..it are TOTALLY UNPROTECTED. AGAINST BAD WEATHER. so you will end TOTALLY WET & ANGRY the ATM Don't accept any Item sprinkled or humidified or wet. BE AWARE OF IT...

  Response from the owner

  I’m glad to read about your positive experiences when visiting this location, Alejandra. If you would like to discuss your ATM concerns further, please don’t hesitate to send me an email at [email protected]. Please mention this review and include your Google username (no account numbers). -Shaun, Wells Fargo HL Social

• E

  Eva Kilzer
  1

  The manager over the tellers is very rude. How she got a job in customer service is beyond me. My company has a account with them and they charge us to cash checks. I do not recommend this bank.

• M

  M Clements
  1

  Wells Fargo employees think they are above the law. In the past I have had information given out to my Mother and I do have a couple of names of employees that gave this information out! That is against the law. Let's play now Wells Fargo!

  Response from the owner

  Your post concerns me, Myra, and I’d like to have your experience reviewed in detail. At your convenience, send an email to [email protected] with your full name, phone number, address, and some additional details about what took place (no account numbers). Please also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you very much for your time. -Casey, Wells Fargo HL Social

• s

  stella baker
  5

  The staff is very friendly and have a positive attitude. They helped me start my own separate account and assisted with any questions I had

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Stella. -AJ, Wells Fargo HL Social

• M

  Mark Winston
  1

  The teller outside is always malfunctioning and won't let you deposit anything

  Response from the owner

  Thanks for bringing this to our attention, Mark. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• J

  Judy Moctezuma
  4

  Great bank to bank with never had an issue so far .very friendly staff

• B

  B D
  1

  They are ridiculous. Thats all I have to say. No common sense. Terrible service.

  Response from the owner

  Thanks for your feedback. Could you tell me more about your experience in an email? Please address it to [email protected], include your Google username, and mention this review (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social