Wells Fargo Bank E 104th Ave, Commerce City

Wells Fargo Bank Reviews

• S

  Stephanie Hart
  1

  My complaint is against wells fargo in general. A company charged my visa bank card incorrectly and issued a credit for the entire amount. Then the charge appeared again the nect day. The vendor has no record of the second charge and so will not issue another credit. In 12 days, wells fargo fraud has not figured it out. I remain out the $138 dollars and the bank where our family of four holds 8 accounts, refuses to make it right.

  Response from the owner

  I appreciate you bringing this to our attention, and I’ll do my best to ensure this matter is addressed. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• K

  Katherine
  5

  Jim Baker was super friendly and very informative. He helped my husband and I figure out how to get me added to his checking account to make paying bills easier. Very happy with the customer service provided by Jim!

  Response from the owner

  Thanks so much for sharing about your positive experience at this branch. I'm glad to read you got your inquiry addressed. -Shaun, Wells Fargo HL Social

• J

  James Baner
  1

  Over-drafted a total of $60 over the course of four days and was charged $140 in overdraft fees. After going in with a negative balance of $31 the banker told me that it would be reviewed the next morning. When I responded that I would be hit with another overdraft fee before then she told me yeah probably. At that point I asked to close my account and she said I would need to have a zero balance in order to do so. So they take money I dont have because I was a short ($9 initially)and until I pay them the money they took they will continue to take even more money for me. They could care less about customers and considering their public image lately you think they would at least pretend to

  Response from the owner

  Hello, James. I’m disappointed to learn about your visit, and I hope you'll allow me to address your concerns. Please tell me more about your interaction in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I apologize for the experience and look forward to discussing it further. -Nick, Wells Fargo HL Social

• J

  Joe Crew
  5

  Jim B. personal banker was excellent and helped us apply for credit card and set up online banking. Great customer service with patience we would come back to this location.

  Response from the owner

  It’s wonderful to see that you had such a positive experiences with Jim. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• J

  Jeff Motichka
  1

  There is no customer service anymore with Wells Fargo. We have banked with them for over 20 years. I explained my situation and that I was part of the military which is why I needed them to make a change. I was told this is how we do not ,sorry and better luck next time. Way to go Wells Fargo you are an embarrassment to members who serve their country.

• B

  Betty G
  5

  Mike provided excellent customer service and a solution to my emergency situation. I am beyond satisfied as before talking to the branch I had spent an hour calling the 800 customer care where I received poor customer service and no help.

• R

  Rob Hamlin
  2

  Friendly staff. Went to cash a check, the attendant didn't inform me that he was charging me $7.50 to cash a check until he was counting it out to me and I was short. I'll never bank with them, I'll stick to Chase and my credit unions.

• M

  Max Leger
  5

  The branch manager, Daniel, is awesome! Customer service here is second to none. I wish all Wells Fargo branches were run this well.

• j

  jamie b
  1

  With as shady as this bank is why does anyone still bank here!? They should be going out of business, dont waist your time and money here.

  Response from the owner

  What makes you say this, Jamie? Please email me at [email protected] with your username and some details about your visit (no account numbers). I also ask that you mention your review on a Wells Fargo location. I look forward to addressing your concerns. -AJ, Wells Fargo HL Social

• T

  Tim Cantu
  5

  All the staff are very friendly and personable! I love that when I walk in they know me on a first name basis!😊