Wells Fargo Bank Lee Rd, Lithia Springs

Wells Fargo Bank Reviews

• D

  Dorothy Moss
  5

  I need to send a wire for a house closing. I was unable to do it on line. I did not have an appointment but I explained my situation to the manager Hardy Abbott who prepared the submitted to my escrow attorney, I was able to close on time. Very professional staff

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Dorothy. It’s wonderful to see that you’ve had such a positive experience with Hardy. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• R

  Richard Bailey (Mandofanatic)
  1

  Went in on Jan 12. had $75000 to start savings acct. Told to make appointment. Went home. Did feedback. Branch manager called. Made me appointment for today Jan 15@2pm. with CiCi. Went in. Sat in waiting area. Waited. Another guy comes in. She waits on himWITHOUT APPOINTMENT! Then ask me if she could help. Told her have appt for 2. She looks at her watch (after 2) goes back to other customer. He decides he needs to go to bathroom which he has to leave bank to go to restroom! AND YOU WANT ME TO WAIT WHEN I HAD APPT FOR 2 AND SHE TAKES HIM WITHOUT APPT! You can bet am calling corporate on this one.

  Response from the owner

  Hi, Richard. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your appointment concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• A

  Anthony Tuck
  2

  Yeah they may be nice about apologizing about the wait but it makes no sense to only have 2 tellers running the front on a Friday. Some Friday’s there may be 3 but if your line is out the door should’ve your hands be out of your pocket and you be hands on. Management got on top of the issue what I can say.

  Response from the owner

  I appreciate your feedback, Anthony. I know how frustrating a long wait can be, and I'm very sorry for the inconvenience. I want to be sure this is reviewed by a specialist. Please email [email protected] with your username and any additional details about your visit you'd like to include (no account numbers). I also ask that you mention your review on a Wells Fargo location. Thanks so much. -Nick, Wells Fargo HL Social

• F

  Frank Kozel
  1

  Called and asked about notary service and was told they did provide the service. When I arrived a day or two later, they notary said she wasn't sure she could notary my document and that she had previously been written up for notarizing a document for other patrons. After 15 minute run around and phone calls she ultimately declined to notarize. I will make a concerted effort to move all of my accounts from Wells Fargo banks. Sad.

• T

  The Only
  1

  I went just to get a document notorized. The banker named monnesia atchison turner me away saying its upto her discretion of wether of not she will do it and she didnt feel comfortable notorizing my federal employment eligibility form. I had all the documents with me.

• E

  Evergreen Landscaping Pro
  1

  Do not use!! If you own a business and think about using Wellsfargo as your bank. Think otherwise. None of them have the qualifications to do what they are doing.

• J

  Justin Momin
  1

  ATM’s never excepts deposits anymore. I needed to put my check in the bank to pay my bills. But I cannot.

• M

  Mike Bonham
  1

  Did not make me feel welcome at all and treated me like I was going to rob the place. Very disrespectful!Will never do business with them again!

• T

  T. Wood
  5

  Everyone that works here is always extremely friendly. Whenever I have to handle my financial business, I always come here.

• M

  Michael Mcclendon
  1

  They are not even open at all on Saturdays. Are you SERIOUS?!!??