Wells Fargo Bank Second Street Pike, Richboro

Wells Fargo Bank Reviews

• M

  Maxim Kaminsky
  1

  Needed to deposit a check today, went to a drive-through lane, there was just one car in front of me but in parallel lane so I was able to sent my check to the teller while she was helping that other guy and she told me it will be a minute - so I said great. Turned out that guy was probably solving his life's greatest issue via drive-through cause it took 15 min of my lunch break until she was able to help me, by that time it was probably 4 other cars waiting. I think even at these COVID times the bank should draw a line what kind of services can be done via drive-through and what needs to be addressed inside. Terrible experience.

  Response from the owner

  Thanks for your feedback on this location. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• J

  Julie Messina
  1

  They are terrible, especially if you own a business. They never inform you of anything. They change their rules for your depositing your business checks weekly, with staff changing monthly. No one there is helpful and sorry to say I have a lot of money in that bank but won't for long. Referred to me as "you guys", and when I repeated asked to be called by name, he got frustrated and insinuated that a man owned my business, not I.....talk about discrimination......one would wonder why there would not be more training at least on how to address people and the Dodd Frank Act. It would not be so discriminatory if you would follow the law when the law went into affect, not try and instute same six years later.....Be careful!

• L

  Lisa Leidy
  5

  The people here are super helpful. We had a bunch of paperwork that we needed notarized and also one that needed a medallion seal. They were friendly and knowledgeable and made it very easy.

• C

  Cheryl Shor
  5

  John Morawski (Brokerage Associate), was extremely knowledgeable, patient and helpful. A pleasure to work with! Thank you John, for all of your help!

• J

  Jason Bourne
  2

  Whatever who’s working on the drive-through can’t speak English.had to go inside and lady was nice I was out in no time

  Response from the owner

  I apologize for the communication difficulties you endured while using the drive-thru. Please tell me more about your experience at this branch in an email to [email protected]. Be sure to include your full name, Google username, and phone number (no account numbers). Thank you. -Jessica, Wells Fargo HL Social

• B

  Bunny Lashner
  1

  Very poor customer service. My husband and I were going to open 2 new accounts but have decided to use a different bank.