Wells Fargo Bank N Esplanade St, Cuero

Wells Fargo Bank Reviews

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  Maria Rios
  5

  The lady who got me Shelby was super nice I highly recommend everybody the visit just if you bank with them or not.

  Response from the owner

  Hi, Maria. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• M

  Martin Blake
  4

  Whenever I cash a check that was written by one of their customers', they want to see two forms of ID of mine. The 2 bank tellers didn't accept my Veterans Affairs card as one ID, but requested my credit card. I was notified by my credit protection agency after each of those 2 times I presented them my credit card as a form of ID. What do they do with my credit card number whenever it's used as a form of ID whenever I cash one of their customer's checks?

  Response from the owner

  Thanks for your feedback, Martin. Could you tell me more about this matter in an email? Please address it to [email protected], include your Google username, and mention this review (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• M

  Matthew Hinds
  1

  Worst banking experience ever. Had my account hacked for a lot of money. Requested it be locked and new one issued was told all I needed was stop payments and it would be ok. After several more withdrawals I had it locked. Account was to be canceled in May after I transferred every dime to TDECU and another credit union. Last week I was alerted I was overdrawn with fees, account wasn’t closed and had to start the process again. Don’t use this bank if you want to avoid headaches. Only person here who attempted to be helpful was the branch manager Eric. Finally after nearly four months, 10 fraud request and a police report they say it’s closed for good. Do yourself a favor and never use Wells Fargo.

  Response from the owner

  Hi, Matthew. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns about the account closure. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• A

  Ashley Zamarripa
  5

  I worked for this location! Very tenured bankers of over 35+ years and they are always willing to help! Laurie and Belva are so awesome!

• D

  Dawn Peterson
  5

  Always, always always friendly and helpful!