Wells Fargo Bank TX, Sealy

Wells Fargo Bank Reviews

• D

  DediK8ed Slaya (DediK8ed Slaya)
  1

  Well, I've been coming to this location to cash my paycheck from work, since my Company issues their currency via Wells Fargo. I have never had an issue with this location before today. Everything went smoothly. Until I drove off and checked my cash envelope, and discovered that there was a dollar in there that contained some dry blood on it. I was disgusted! So, I'm attaching a pic, to show that there was a lack of consideration on the part of the Teller. During the current situation with the pandemic, customers shouldn't have to worry about receiving currency that could be possibly contaminated. Other than that, the Staff at this location are very friendly and professional. I just hope that they'll be more considerate in the future. I'll be visiting again.

  Response from the owner

  I would like to apologize for this experience when visiting this branch, and I appreciate your feedback. Allow me the opportunity to have this thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you taking the time to share this with us, and I look forward to addressing these concerns. -Shaun, Wells Fargo HL Social

• D

  Dysfunctional Dave
  1

  I personally have had 2 bad experiences there, and have only been inside a hand full of times. Been a customer for over 3 years now and only stay due to the fact they have so many branch's. The 2 times in question the tellers were rude and I was treated like I was beneath them. Also made to feel like I was lucky to be depositing my money with them instead vise versa. Rude, hateful people. In the news always ripping people off. Now I will say I have had nice tellers there too. I guarantee you this I'm looking for another bank and look forward to the day I close my account with them.

• S

  Sanomiay
  3

  They never answer the phone They are all nice tho

  Response from the owner

  Hi there. I'm sorry you've had a difficult experience trying to reach this branch over the phone. To ensure I can forward your concerns to the appropriate team, please mention your review, full name, phone number, address, and the reason for your call in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• S

  Sarah Galvan
  1

  They keep holding paychecks FYI bank that is against the law. Then they will stop your card due to paying to many bills. 🙄

  Response from the owner

  Thanks for your feedback, Sarah. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Janet, Wells Fargo HL Social

• D

  David Trujillo
  1

  The worst Bank ever. Spend more than 20 minutes on the line only 1 teller a bunch of worker moving around and nobody help. Keep reading reviews all bad. Wasted my time .

  Response from the owner

  Thanks for your feedback on this location, David. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Nick, Wells Fargo HL Social

• J

  Jara Ahmed
  1

  They never care about the customer time 😒 if you want Westing your time go to customer service accept Drive 🚗

  Response from the owner

  I'm very sorry to learn about your experience, and I want to make sure your concerns are addressed. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• A

  Abraham Palencia Roa
  1

  The ATM is never working right

  Response from the owner

  There's a known issue with this ATM, Abraham, and I’ll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• C

  Christine Ferrel
  5

  The tellers are always so nice and friendly

• d

  dairo macia
  1

  Be careful, take out cash and the girl there who speaks Spanish put 200 false dollars in my money