Wells Fargo Bank First Ave, Atlantic Highlands

Wells Fargo Bank Reviews

• M

  Michael Ngai
  1

  Terrible customer service from front tellers. Witnessed a customer after me be accepted for the same service I was just denied. Biased.

  Response from the owner

  Hi, Michael. We take this issue seriously and appreciate you bringing it to our attention. To ensure I can ask the appropriate team to look into what happened, please email me at [email protected] with more details about your interaction with this associate. I ask that you mention your review and Google username as well (no account numbers). -Nick, Wells Fargo HL Social

• C

  Chuck Reyes
  1

  Terrible Customer Service waited an hour and a half just to talk to a banker in reference to opening an account.

  Response from the owner

  I’m sorry you experienced a long wait, Chuck. Let me look into what happened. Please email [email protected] with your full name, Google username, phone number, and address (no account numbers). Be sure to include some more details and mention you posted this review. Thank you in advance. -Liz, Wells Fargo HL Social

• L

  Leon Nechayev
  1

  They sell money orders only to customers. What kind of a bank is this?

  Response from the owner

  I'm very sorry we couldn't assist with the money order at this branch, Leon. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social