Wells Fargo Bank N Main St, Glassboro

Wells Fargo Bank Reviews

• S

  Savannah Masso
  1

  I never write reviews on anything but my experience here had me do this. We saw the bank teller Chris. My husband and I were in to open a joint account. At first, Chris seemed to be very friendly but as our appointment went on I felt uncomfortable. He was way too curious about our personal business and the amount of money we make. He asked way too many questions and said very snarky comments regarding the way we wanted our accounts set up. EXTREMELY unprofessional and will never go there again. Highly recommend not going to this bank!!!

  Response from the owner

  I appreciate you taking the time to share your feedback on this location, Savannah. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll do my best to ensure any outstanding concerns you have are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• J

  Joe Mamma
  4

  I've read many negative reviews here but the only times I've ever had issues with the drive through moving too slow is not because of the tellers but because of the inconsiderate customers. If people would have their checks signed and their paperwork ready when they drive up it would make for a speedier check out. If you're one of those who needs a pen or deposit slips from the teller then you are the problem.

  Response from the owner

  Thank you for taking the time to detail your experience at this location. If you have any questions or concerns, feel free to contact us at [email protected]. Be sure to include your full name, phone number, and Google username (no account numbers). -Jessica, Wells Fargo HL Social

• 8

  8990000 at Gmail dot com
  3

  In all of my banking experiences, I found this to be one of the most unprofessional, as far as the sit down bankers. The tellers have taken care of any requests satisfactorily. I went in to do a wire transfer and the banking representative asked me what am I doing with the money once it gets to where its going.

• D

  Donald DeWitt
  1

  One time I waited over an hour to withdraw my money from the account I was cancelling (they wanted a maintenance fee since I turned 18, but I knew I wouldn't have to do that at TD as I am a student). It took so long because the teller didn't know much English and didn't know how to work their computer system. Anybody else could have stepped in an helped but most of the workers were behind the counter doing nothing. It sucked.

• D

  Darish Still
  3

  Standard Wells Fargo service but often slow. Given that this is a busy branch one would think that they would maintain adequate staff levels during peak times.

• J

  Jonathan Conn
  1

  They charge $3 for 3 checks!! I’m switching to TD bank where they give you free checks. This bank will nickel and dime you on everything. There’s a reason their stock price is tanking!!!

  Response from the owner

  I'm sorry for any frustration, Jonathan. If you'd like to discuss these concerns in further detail, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks for your feedback. -Nick, Wells Fargo HL Social

• K

  Ken Tisa
  1

  Terrible Branch location ! Christine very rude and stopped by 12:01 and with people in the bank refused to let me in. Hopefully this branch closes soon. It is a black eye to Wells Fargo

  Response from the owner

  I’m truly sorry for the rude customer service at this location, Ken. Could you tell me more about your experience in an email? Please address it to [email protected], include your Google username, and mention this review (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• H

  Horacio Garcia
  1

  Walked in to acquire a loan with a banker on 02/2019 till this day 09/2019 I have not heard from him very unprofessional

  Response from the owner

  Hello, Horacio. This is not the customer experience we strive for, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• m

  mary martin
  1

  Branch Manager Was Rude And Nasty As I Was Pulling Away S he Made A Rude Remark Drive Thur Lines Are Terrible Waited 40 Mins

  Response from the owner

  I'm disappointed to learn about your wait time and interaction with one of our team members, Mary. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• J

  June Sondra B
  4

  Nice tellers and very helpful when needed. It's just a high traffic bank.