Wells Fargo Bank Pacific Ave S, Tacoma

Wells Fargo Bank Reviews

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  Daysha C. Powell
  1

  I got here at 10:30 this morning the bank hours says that it is open, it is not open me and serval other people have been disappointed about the false hour schedule.

  Response from the owner

  Hello, Daysha. I'm sorry the posted business hours for this location are inaccurate and caused you to make an unnecessary trip. To ensure I can forward this information to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you bringing this to my attention and look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• D

  David Rempe
  5

  Jennifer was very helpful and super sweet. If you are looking for a neighborhood bank with experienced staff that will make you feel at home, look no further

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, David. It’s wonderful to see that you’ve had such a positive experience with Jennifer and the other team members at this location. Thank you for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• D

  Donita Reichelt
  1

  Horrible service! Are they open or not? It's very frustrating to drive all over town to find a Wells Fargo. They don't even answer the phone! What is going on??!!!

  Response from the owner

  I'm sorry you haven't been able to reach this branch over the phone, Donita. I can confirm that the drive-thru at this location is currently open. To confirm the services or business hours for any of our locations, please visit https://www.wellsfargo.com/locator. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• S

  Shellby McGee
  1

  This branch is always closed even though their door says they are open. I am always highly disappointed in this branch and can never get any service due to always being closed when they are posted as open. Its a complete waste of my time.

  Response from the owner

  I'm sorry the posted business hours for this location are inaccurate. To confirm the business hours for any of our locations, please visit https://www.wellsfargo.com/locator. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate this feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• R

  Racheal Stalnaker
  5

  I worked with a banker by the name of Nicole Adams, she has been patient and understanding with my father and our family. My father was a victim of fraud and she made this very easy for him. I would recommend if you have any banking needs you should see her!!

• A

  Aquatic Place
  1

  Closed my accounts and would never bank with them again. Caught a bank telling in a lie about a year ago so they had to refund my money.

  Response from the owner

  Hi there. I'm truly sorry to see this. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Janet, Wells Fargo HL Social

• A

  Alex PNW
  1

  Hours don't match. Phone # doesn't work. What's going on here... Because of their *updated info", I came here twice in a row and nobody here... 😡

  Response from the owner

  I appreciate you bringing this to our attention, and I’ll do my best to ensure this matter is addressed. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• T

  Tyler Twaites
  1

  Apparently you have to tell the tellers how to do their job at this location. Told them to cash my check then deposit it into my account so there wouldn't be a hold, and shockey, they didn't do it right and I proceeded to have transactions bounce at a coffee stand. I called them barely an hour after I was inside their branch and they told me there was nothing that they could do, despite there teller not doing his job, I'm the one who now is having Bill's bounce. Thank you sir, for not doing what you get paid to do. 👍

• M

  Morgan “Mizz Morgan” Ritchie
  5

  "Handy Sandy" told me how wonderful the staff are at this Wells Fargo location so I switched banks and have been very satisfied thus far. Thank you, Mary E. Myers, for all your help!

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  Mr Lewis
  1

  this place is closed more than it’s open... ignore the posted hours as they change what seems like EVERY DAY! ... will be back monday to remove all my money so i can open an account with a real bank with real hours.

  Response from the owner

  Hi there. I'm truly sorry to see this. I can confirm the teller line for this location is open at the posted hours and bankers are available by appointment. To ensure I can forward your hours of operations concerns to the appropriate team, please mention your review and Google username in an email to [email protected] along with a few more details about what happened (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social