Wells Fargo Bank Highway, Tijeras

Wells Fargo Bank Reviews

• Z

  Zachary Currie
  5

  Another fantastic Wells Fargo branch. Super efficient and very friendly bankers that go the extra mile to develop a genuinely delightful and personal yet professional relationship. I am extremely grateful to have such a wonder Bank in my community. Top notch service.

  Response from the owner

  Thank you so much for sharing these details with us, Zachary! I’m happy to see you enjoy visiting this location. Have a great rest of your day. -Nick, Wells Fargo HL Social

• l

  leonardo valdes
  2

  Simply rude. Paid good money for a product (euro currency) and service. And, i was the "awarded" bad service and a bad ( broken bills). Well i guess some employees live up the company reputation.

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us, Leonardo. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick, Wells Fargo HL Social

• L

  Larry Battin
  5

  My wife and I have been banking at the Tijeras Wells Fargo Bank for well over 10 years. We have always had wonderful service and help in all our banking needs. Recently, we applied for a loan and Krystle, the Store Manager, and her entire staff were very helpful in the application process. Once the loan left the Tijeras branch office, we did have some communication problems with the out of State Wells Fargo processing office in providing additional documentation for our loan. But Krystal and Louise were quick to step in an smooth out our difficulties and our loan was processed very fast. Our hat goes off to Krystal and here staff for making a difficult loan application process into an enjoyable one. We can't recommend the Tijeras Wells Fargo branch location more.

• p

  patty kingen
  3

  Good, 25: years ive been customer at this branch. One big complaint.. not open Saturday at all. Or if they are, says closed on website. 2 branches downtown are open.. different hr.s, so call 1rst People have been great, except loan officer ( treated me like a begger). (This was 4 years ago, don't know if same lady is still there. Long dark hair, high heels. ) I was looking at income properties, she was pushing me to take a ( big) loan asap, but wouldn't give me pre-qualification paper. , got much better terms at morgage co. Better service also! I have 830 credit score and work as RN full time, had PLENTY of $ in WF, now I keep most of it in bank that pays 2 %===seriously.

  Response from the owner

  Thanks so much for your feedback, Patty. I’m sorry we weren’t able to meet your expectations. Please email me at [email protected] with your Google username and any other concerns you may have, and I’ll do my best to address them (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well. Thanks. -AJ, Wells Fargo HL Social

• M

  Marcus Bleile
  5

  Came in needing a new temp. Debit card after mine had stopped working while I was on the road. i came in on a saturday, which I guess are pretty slow and waited for a few mins for the only banker working that day(Krystal? Crystal?Krystle?) The manager at the branch. She asked what I needed, and got it figured out in a snap & was also super sweet, AND was even so kind as to make sure I was all set to go after she heard I was on the road. She made sure I didn't need anymore cash, took me to fill my water bottle , and even offered to let me use the restroom! Which is a new one for me, and I've asked before at multiple branch's. Customer service 10/10

• t

  t steg
  5

  Crystal and the whole staff at this location are amazing. Incredibly friendly and attentive to customers needs. Just wish all locations had this quality of service.

• F

  Freeman Pascal
  5

  I have been banking at this branch for ten years. I have always been happy with their service.

• D

  David Guerra
  5

  I always go to this branch because they have an excellent service and fast too.