Wells Fargo Bank Pomona

Wells Fargo Bank Reviews

• M

  Michael Kline (MK)
  5

  Been coming to this bank for the past three years for my company. And you could have find this place located on the corner of Pomona and the White Horse Pike. Across the street from it is the the new Wawa. They have a drive-thru with two windows and the ATM machine that's also a drive-thru or walk up. They seem to be properly staffed as there's not a long wait. But we do go in the morning before noon time. The ladies in the office are very friendly and helpful. It has a few offers you could take advantage of right now to set up a banking account. Good people good customer service.

• M

  Morgan M
  1

  This is the WORST Wells Fargo. AVOID IF POSSIBLE! Take the time and drive to the Wells Fargo near the old Shore Mall. This staff is incredibly rude at this location. The ATM is down most of the time and unfortunately you have to interact with staff. Definitely not a location that cares about its customers.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• T

  T Jo
  1

  This bank was closed on a random Monday. No holiday, only snow flurries. I needed to use the ATM but it was not dispensing any cash 🙄 so I had to use the ATM in the Wawa across the street and paid a $2.50 charge

  Response from the owner

  I appreciate you bringing this to our attention, and I’ll do my best to ensure this matter is addressed. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• G

  Genesis Biddle
  1

  Wells Fargo is probably the worst bank you can get. They are not about their customers. Just go to pnc or td at least they try to help with whatever situation you bring them smh!

• B

  Bruce Gassen
  5

  Very good customer service there but sometimes they’re understaffed Deal with it

  Response from the owner

  Thanks for taking the time to leave a review, Bruce. Have a great day. -Casey, Wells Fargo HL Social

• v

  victoria link
  5

  The girls there are always smiling and helpful!!

  Response from the owner

  I'm glad to hear it, Victoria! Have a great day. -Casey, Wells Fargo HL Social

• C

  Christina Martinez
  1

  Horrible customer service skills, they close the drive thru and leave customers waiting in the line and do not have the courtesy to put up a sign or tell the customers waiting that they needed to come inside because they are not working the drive thru at the moment!, 😡😡😡😡😡😡

  Response from the owner

  Hi, Christina. This is not the experience we strive for, and I want to make sure the appropriate team addresses your customer service and drive-thru concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• N

  Nicole Ardelean
  5

  My favorite bank & staff. Always pleasant and convenient.