Wells Fargo Bank Fillmore St, San Francisco

Wells Fargo Bank Reviews

• A

  Andre
  1

  Came to close accounts, they said I couldn't because the pending charges hadn't resolved. I asked the manager if they would be resolved by the next day so I could close my account. She said yes. Not the first time wellsfargo had lied to me but it will hopefully be the last. Bank with a credit union it will be the best decision you've made.

  Response from the owner

  Thanks for bringing this to our attention, Andre. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• K

  King Lee
  1

  Scheduled a wire transfer here first thing in the morning to make a down payment for a home purchase (time sensitive for this particular transaction). The banker that helped me advised that it would be sent out and even introduced me to the branch manager before I left. Hours later I receive word from the title company that the transfer hasn't gone through yet, so I call the bank and ask them what's the hold up. Another banker says that it's still in the queue for a 2nd approver as it's over a certain amount. Are you kidding me?! Store manager that I was introduced to before I left...what were you doing the whole morning?

• S

  Sandy Aslin
  1

  Another disappointing transaction with Wells Fargo. They have No sense of urgency. NO attention to detail. They seem to have NO steps of service. Over promise and UNDER deliver. Save your time, SAVE your money and go somewhere else.

• R

  Raoul Aguilera
  1

  Closed my accounts but they continued to send me overdraft fees. Boo this bank.

  Response from the owner

  I’m truly sorry for the experience you’ve had with us, Raoul. Allow us the opportunity to review your concerns. Please email [email protected] with your full name, username, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thanks. -AJ, Wells Fargo HL Social

• D

  David Garcia
  5

  They now have 24/7 ATM access inside like chase bank.

• H

  Hein Roehrig
  5

  One of the few places where you can get a safe deposit box. Also good for getting quarters.

• C

  Carlos Arita
  5

  Nina is very professional, thank you very much.

  Response from the owner

  It’s wonderful to see that you had such a positive experience with Nina. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• J

  Jens Leerssen
  5

  Ultra courteous and professional staff. Always a pleasure to visit.