Wells Fargo Bank Northampton St, Easton

Wells Fargo Bank Reviews

• L

  Louise Diehl
  1

  This branch has the rudest employees working here. They also seem to make up the rules as they go along. Each teller establishes their own rules based on how they feel that day. They are very unprofessional, sarcastic, and have very demeaning attitudes. A big turn off to anyone who might even consider banking with Wells Fargo.

  Response from the owner

  I'm disappointed to learn about your interactions with some of our team members, Louise. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• R

  Russell Bronowicki
  1

  Went there to deposit some funds. One of the checks was made out to my mother who had a stroke. She signed the check as did I. Tellers told me since she is not on the account they couldn't deposit the funds. I needed to bring her with me. "She had a stroke "... I have a fair amount of funds in this bank, unfortunately that doesn't matter. I will re-think my future banking with Wells Fargo !!! Signed very displeased !!

  Response from the owner

  This is not the customer experience we strive for, Russell, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• T

  Themistocles Lycomid
  1

  Called to inquire about their willingness to send/receive faxes for Wells Fargo customers. Used to be a service manager at Wells, it was something we did for every customer at my branch, but at this location the guy fed me some b.s. and tried to claim "Oh I'm so sorry, our fax is only set up to send and receive faxes from Wells Fargo." Fax systems don't work that way at all, and if the rep didn't want to let people use the fax machine they should've said so rather than offer some moronic lie as an excuse. Poor customer service.

• J

  Jessica
  5

  I just want to say that I called several banks 15 minutes before closing and 2 out of 7 picked up the phone and one wouldn't do anything to help my unfortunate situation but the last one was wells Fargo in easton and a womans greeting voice by the name of Angel picked up and assured me she would do what she needed to to help me and to come in tomorrow and ask for her to take Care of my problem. With my Bf of ten years just passing away leaving me with 3 kids alone now its been the hardest times of my life lately with nothing working out for me and everything be so difficult it was such a wonderful feeling to know she cared enough to help me with my problem. Thank you Angel for literally being my saving angel today. God bless and thank you so very much, Jessica

  Response from the owner

  It’s wonderful to see that you had such a positive experience with Angel. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• T

  The Dream Boxing
  1

  I just went there to get new bills and i even call to tell them ahead that l wanted new bills, and they were doing means faces to me and talking to other tellers behind my back. And she was mad because all I wanted was new bills which in the end the Indian lady gave me back the same old bill saying they were new when clearly they were not. No wonder this branch has a 2 star average reviews

  Response from the owner

  Let me look into what happened, Alan. Please send an email to [email protected] with some additional details (no account numbers). Be sure to mention this review in your email. Thank you in advance. -Liz, Wells Fargo HL Social

• C

  Cracked E.G.G. Gaming
  1

  By far the worst branch I've ever been to. As we speak I've been sitting in the drive-through for 20 minutes behind the same car. Last week when I came to deposit my check the woman wasn't going to deposit it because she wanted to forms of ID. Yet I've been coming here every week for over a year. Nothing but problems with this bank for over the past five years. I'm changing banks beginning of next year.

• Y

  Yemi Ortega
  3

  Decent amount of tellers inside during peak times, and a good location for the area. However, they like to make simple actions like getting change for amounts above $20 difficult whereas other banks would just give you the change.

• D

  Donna thedish
  1

  I went on my lunch time to deposit a check. I was the only customer in line waiting for a teller. They were back there laughing, counting money, walking back and forth not knowing what they needed. I left after 10 minutes. Will never be back to this branch.

  Response from the owner

  Hello, Donna. I'm disappointed to learn about the customer service you received. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks for taking the time to share your experience. -Shannon, Wells Fargo HL Social

• H

  Helen M Unangst
  5

  Tellers & financial advisors are friendly. Drive through service is really good too.

• T

  TeddyRare
  5

  Always friendly and attentive. Started a loan and have my personal banking here. Keep up the good work