Wells Fargo Bank 10th Ave S, Great Falls

Wells Fargo Bank Reviews

• B

  Bryan Enseleit
  1

  It seems every month Wells Fargo takes away one more element of convenience for customers here in Great Falls Montana. It starts with branches being closed and now they're curtailing hours in the morning and in the late afternoon. They are making it very hard for business customers to get business done in an efficient way.

  Response from the owner

  I understand how this would be frustrating, and I apologize sincerely for the inconvenience. To ensure I’m able to look into this matter and forward your feedback appropriately, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• H

  Heather Brotherton
  1

  First off any bank that blocks people from depositing cash into my account is no bank I want to affiliate with by any means. My sister has been in banking for 20 years and has never heard of such a thing. Unfortunately for me though my mother does bank with Wells Fargo and I needed to put some cash into her account. I had a photo of a deposit slip so to ensure I had all the correct information but was told that since I was not on the account I would need some form of check or money order. Weird I thought but okay no problem I went and got a check to deposit the money instead. When I returned I was told I would need her signature on it to deposit it since I wasn't on the account. Um that is probably good information to tell a person before they waste a bunch of time running around apparently for no reason. Not a bank I would recommend by any means. I have never had such a hard time depositing cash money into some one else's account in my entire life. Now I know so I thought it prudent to inform everyone else so they don't run into the same hassles that I experienced today.

• N

  Nancy Bullis
  5

  I'm surprised by the negative responses this bank has received. I have found them to be very helpful, and friendly. I just moved my checking to them and now have a mortgage too. I know they have had some issues in the past but I think they have improved and I would rate this bank 5 stars for the treatment I have received in the past.

  Response from the owner

  This is great feedback, Nancy. Thanks for taking the time to leave a review and have a great rest of your day! -Shannon, Wells Fargo HL Social

• M

  Mike Evans
  1

  Indescribable runaround in an attempt to cash a small check I received from Wells Fargo after refinancing my house with Wells Fargo because I don't have a checking account with Wells Fargo... Left frustrated after waiting far too long without getting the check cashed... And no! At this point I would never open a checking account with Wells Fargo and in retrospect, would probably rethink refinancing with them!

• A

  Andrew Qualm
  1

  Visiting from out of town and needed tax information. Thought I could look it up on PC that used to be in lobby but that computer had been removed. Was told to wait for a personal banker. Waited what I thought was a long time especially since a personal banker was available but kept getting visits from employees instead of attending to my needs. Left before being helped.

• A

  Angie Pratt
  1

  More concerned about what they cannot do. Than helping you. What ever happened to customer service? Teller was rude several different times. No public restroom either.

• R

  Robert Garfield
  1

  Very dissatisfied will be switching banks soon they can't give me any info on my accounts would not recommend them.

  Response from the owner

  I'm sorry to see this, Robert. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Janet, Wells Fargo HL Social

• C

  Chrissy Earhart-McLaughlin
  4

  Nice clean professional bank. Tellers ate friendly.Good flow for getting back on to10Ave South. Easy in n out of parking lot.

• R

  Robert Frank
  2

  Had a problem in the past cashing a check from them and it was their own check.