Waterstone Mortgage Corporation Texarkana

Waterstone Mortgage Corporation Reviews

• M

  Marly Elena Thompson
  5

  This was our first time buying a home and I must mention how grateful we are to our lender Stephan Haynes. The process at the beginning was so confusing and we were feeling lost and stressed but Stephan and his loan partner Jordan Gray did a fantastic job guiding us through this process making sure that we were very well informed about all the details and giving us suggestions in moments when we were feeling lost and even hopeless. They were always helpful and willing to answer all our questions relieving our concerns during those difficult moments. Stephan was always available and went far and beyond assisting us sometimes even after hours. Finally, we were able to close after so much doing, thanks to their tireless work and effort in helping us to make our dream come true of becoming homeowners. I will always highly recommend this company. specially Stephan Haynes and his team. May GOD bless you all!!

  Response from the owner

  Thank you for this review, Marly! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Stephan and his team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again.

• D

  Damon Hudnall
  5

  Great service! If you do not understand the in depth world of mortgages, call Stephan! He is not just a lender, he is a consultant! He will listen to what your needs are and guide you on the best loan option that fits!

  Response from the owner

  Thank you for this glowing review, Damon! We're ecstatic you had such a wonderful experience with Stephan. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

• A

  América Legaspy
  5

  Excellent customer service and quick close. Plus, improved my credit score for a lower interest rate. Stephan saw an issue in my credit and told me how to fix it. I’m an investor and realtor and have dealt with many lenders. Waterstone Mortgage and Stephan over exceeded my expectations and I highly recommend them.

  Response from the owner

  Thank you for taking the time out of your busy day to leave this review, América! I thoroughly enjoy working with someone of your integrity. You writing this for others to benefit from is very much appreciated. I love my Realtor referral partners.

• N

  Nate Koeppen
  5

  Stephan was a pleasure to work with. He made the home buying process seamless!

  Response from the owner

  Thank you for taking the time to write this review, Nate! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Stephan. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home.

• R

  Rodney Ray
  5

  Great people to work with and excellent customer service. Would definitely use again.

  Response from the owner

  Thank you for this 5-star review Rodney! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.

• T

  Tony Cole
  5

  Knowledgeable, friendly and very hard worker. Best people for the job!