WaFd Bank Main St, Gooding

WaFd Bank Reviews

• D

  Danielle Ervin
  5

  I went into WaFd to open an account to help me start saving. Juana was extremely helpful and informative!! She was able to answer all my questions about what would work best for me and my needs. The process was smooth, quick, and absolutely painless!! She helped me from start to finish with a smile on her face making sure that I got everything I needed taken care of!!

  Response from the owner

  Hello Danielle, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs! -Marshall B

• F

  F L
  1

  After banking here for over 20 years, a teller believed there to be a problem with a deposit I was making. After 20 minutes of waiting, she returned, verifing, in fact that there was no problem, which was obvious to begin with. I politely told her to please fix the situation so that it doesn't occur again and she chose to take an additude with me and got pretty snooty. Need less to say the customer service was noexistent and downright rude and confrentational and I don't appreciate being treated with such disrespect, especially from an institution privelaged enough to hold my money. There are plenty of banks who would appreciate my buisness and I am tempted to switch.

  Response from the owner

  Hello F L, We're sorry to hear you had a disappointing experience with the local Gooding ID branch. We are escalating your feedback to the local management team for review. - Daniel F

• R

  Ryan Stout (Ryker)
  5

  As a personal banker, joining the Washington Federal team has been an amazing experience. Washington Federal is a great bank for both it's employees and clients and has been recognized for this in many states of the opperation. I have enjoyed my time working very closely with the Gooding community, but they are always looking for any kind of feedback from the public so that we can make the experience better. If you have any questions or concerns, please contact me and the rest of the Gooding team. I wish you all a seccessful year!

  Response from the owner

  Hello Ryan! Thanks for stepping up and taking the initiative! We appreciate the service you do for our Gooding Community. Thanks for being apart of our Washington Federal Team!

• S

  Shelly Harvey
  5

  They were awesome and so helpful to work with!

  Response from the owner

  Hello Shelly, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad WAFD has have been able to provide you with great customer service

• S

  Sue Lewis
  5

  We have the best people working there.

  Response from the owner

  Hello Sue! Thank you for the 5-Star review! We appreciate your business with Washington Federal!

• E

  Eric Cardona
  5

  Good service, They know what their doing

  Response from the owner

  Hello Eric Cardona, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• I

  Iriee Rodriguez
  5

  I appreciate the bilingual people there!!

  Response from the owner

  Hello Iriee, Thank you for the 5-star review and for taking the time to share your feedback. We are happy to hear we've provided you with great customer service, & for allowing us to serve your banking needs. Michaella L