WaFd Bank E 1st St, Cle Elum

WaFd Bank Reviews

• R

  Rachel Worth
  1

  Absolutely terrible experience here. We had to repeatedly and slowly explain that my mom was imminently dying of cancer and was unconscious. And we repeatedly showed them her grant of power of attorney to my dad. They refused to accept the valid POA. They refused to help him manage her accounts. Told him “come back when she’s dead.” And to top it all off only one of the three employees was wearing a mask. Hard to trust a bank that claims to be a part of a community when employees flagrantly ignore the law and tell a grieving husband to wait for his wife to die before they’ll lift a finger to help him.

  Response from the owner

  Hello Rachel, We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review.

• S

  Shaleka Quezada
  5

  Amazing... amazing... amazing!! This company is committed to great customer service! In the banking industry where “people” are a dime a dozen Wafed bank in Cle Elum goes above and beyond in delivering quality to all its clients. We run a construction company and have questions regarding our business they take the time to help and it shows. This bank truly is a diamond in the rough!!!!

  Response from the owner

  Hello Shaleka, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. - Marisol O.