Vermont Federal Credit Union Old Orchard Rd, St Albans City

Vermont Federal Credit Union Reviews

• B

  Barbara Murphy
  5

  Vermont Federal Credit Union offered of a 10 year mini mortgage which was just what we were looking for. The loan officer, Samantha was such a pleasure to work with. She made the process go smoothly!

  Response from the owner

  Thank you, Barbara, for the five-star review! Thanks for trusting Vermont Federal Credit Union! It's terrific that Samantha could help you get a ten-year mini mortgage that felt just right for you.

• R

  Rachel Foxx
  5

  Sam at VTFCU was great to work with. She was able to send all the information and paperwork to me online, so I didn't have to leave my house to refinance. She explained the options very clearly, and the entire process was easy and quick!

  Response from the owner

  Hi Rachel - Thank you for sharing your five-star review with Vermont Federal Credit Union! We are happy to see that Sam could assist you even while you did your paperwork online. Ensuring our customers are accommodated is always the goal, and your review is validating to our entire team. Thanks for sharing!

• K

  Karen Prisco
  5

  Sam was excellent! The easiest car loan. My daughter and I have financed at least 4 vehicles through Vermont Federal over the past 10 years. Sam was the best loan officer. Being a member of the Credit Union was like being a member of the family! Can't thank her enough for her help.

  Response from the owner

  Hi Karen - We are grateful to have you and your daughter as members of the Vermont Federal Credit Union. Thank you so much for the wonderful feedback and kind words about Sam! It means a lot to know that you're happy.

• E

  Erin Corbiere
  5

  Samantha Abair was amazing to work with! She listened to what we needed, gave us different options, and helped us choose the loan that made the most sense for our family. I highly recommend Samantha and VFCU.

  Response from the owner

  Listening carefully to our member's needs is a step we'll always take when it comes to assisting you with your loan. We're so happy to hear that Samantha made your Vermont Federal Credit Union experience so seamless, and we look forward to working with you more in the future, Erin!

• a

  aliviah bechard
  5

  Sam was really helpful and walked me through everything! I am so happy to be able to refinance my car and have it in my own name finally!

  Response from the owner

  We are thrilled that you had such a successful time working with Sam and our team! Thank you for sharing your great review, it means a lot to us here at Vermont Federal Credit Union.

• b

  brad bosley
  5

  Always a pleasure doing business with VFCU! This is my first time dealing with Sam and it was a pleasure! She was very pleasant to deal with and very knowledgeable at her profession! A+++++

  Response from the owner

  Brad, we appreciate this great review, and we are happy that you enjoyed doing business with Sam. We'll let her know that you found her professional and knowledgeable. --The Vermont Federal Credit Union team

• L

  Laurie Oliver
  5

  We worked with VT Federal Credit Union to get the first loan for our daughter. They were very helpful in working with her and providing knowledge of loan terms and options for a first time loan customer. Thank you!

  Response from the owner

  Laurie, we are glad that you had a positive experience at Vermont Federal Credit Union, and our team could ensure you understood the loan terms. We always want to be helpful to our customers, and it's great to know you felt supported. Thanks for the five-star review!

• C

  Christopher Dossey
  5

  Sam was very pleasant and professional. I was very pleased with her help. She was extra friendly and made me want to tell my family to switch to this credit union.

  Response from the owner

  What a lovely review, Christopher! Sam will be honored that her courteous and personalized care made such a difference. We're so fortunate to have such supportive customers like you at Vermont Federal Credit Union, and we look forward to your next visit!

• K

  Kara Dowling
  5

  Sam is a blessing to work with! She is super responsive and diligent with making sure you are taken care of to the absolute best of her ability! We have refinanced several things with her as well as exploring new loan options and she always guides us in the right direction.

  Response from the owner

  Reviews like this one always make us smile, Kara! It's fantastic to hear that Sam always delivers attentive and knowledgeable service. Thank you for continuing to trust Vermont Federal Credit Union with your business!

• J

  Jessica Brown
  5

  Vermont Federal Credit Union is the best! The branch staff are always friendly and helpful. Samantha Abair, Consumer Loan Officer, is wonderful. She made the loan process easy, and was very helpful in answering any questions I had.

  Response from the owner

  Jessica - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a fantastic experience working with Samantha and the Vermont Federal Credit Union team. Have a great day, and feel free to reach out if there is anything more we can do for you!