Veridian Credit Union Flammang Dr, Waterloo

Veridian Credit Union Reviews

• A

  A M
  5

  Friendly staff, good customer care, and got excellent service.

  Response from the owner

  Thanks for the 5-star review. Glad to hear you've had great experiences with us. It's our goal to exceed your expectations in each interaction that we have with you! -AM

• L

  Lacy Lynn Sowards
  1

  Doesn't send out phone calls, letters, or emails to let you know your behind on payment ( I thought I was all cought up on my auto loan payments) but will send you out a letter saying your car is up for repossession (which the letter dates 12-2-19 and I didn't receive it tell 12-10-19 and they give you only 10 days sense the letter was sent not then you receive it) and when you call they say there's nothing they can do for you when I told them I could get it all cought up by the end of the month but they are not willing to work with you at all what so ever even though I guess I'm a month and a half behind on my loan.

  Response from the owner

  Hi Lacy. A member of our account resolution team would like to talk with you regarding your experience. Please call us at 800-235-3228. -KK

• H

  Hunter Hadlock
  5

  They're so prompt and helpful, and they always leave me walking away with what I came for

  Response from the owner

  Hunter, thank you for the kind words and the 5-star review! -KK

• A

  Aldin Hasic
  5

  Amazing place to work, a wonderful crew, really amazing members.

  Response from the owner

  And amazing staff - thanks for the review Aldin! -KK

• E

  Ej Ramos
  1

  Terrible waiting in 30 minute lines! Life is to short to waste it in their line!!!

  Response from the owner

  Hi EJ. Thank you for taking the time to share your feedback. I apologize for the inconvenience. -KK