Veridian Credit Union W Charles St, Oelwein

Veridian Credit Union Reviews

• L

  Lyn Johnson
  1

  My husband and I have been married for 35 years. Went to Veridian today to cash a check for $200. Since my name wasn't on his account, they would not cash it even though I have an acct. there in my name. Unbelivable!!!! Veridian is not community friendly. Don't hey realize this is a farming community and sometimes it is necessary for farmers wives to do the banking? I could understand if I was trying to take money out. I just wanted to cash a check for god's sake. A small one at that!

  Response from the owner

  Lyn - thank you for reaching out with your disappointment. We would like to talk about this with you further. Our Oelwein Branch Manager will reach out to you by phone. Thanks again. -AM

• t

  ttwj ThenThereWasJohn
  5

  great customer services helpful friendly tellers, dual drive up tellers outside atm by main entrance an many options for all. been longtime member

  Response from the owner

  Thanks for the kind words, we appreciate it! -Kristin

• T

  Teegan French
  4

  Friendly employees. Always greeted with a smile. Thorough & precise. Necessary when working at a bank!

  Response from the owner

  Thanks for the kind words, Teegan. We appreciate it! -Kristin

• T

  TONY WESTCOTT
  5

  Always very friendly and helpful at any of the branches. Wouldn't want to bank anywhere else

  Response from the owner

  Thank you for the kind words, Tony! We appreciate you taking the time to share. -KK

• K

  Kenneth Wenger
  4

  Had to go to fix mistake they made but they took care of it

  Response from the owner

  Hi Kenneth. Thank you for the review and allowing us to assist you. -Kristin

• P

  Patty Gaimari
  5

  I was at Dupaco. Lets just say I will never go never go back there. I have been to the version waverly branch n Olewein branch. All the employees at both branches are so awesome n caring.

  Response from the owner

  Thank you for the kind words, Patty. I will be sure to share this with the branch manager at both our Waverly and Oelwein branch. We value your membership and thank you for taking the time to provide your feedback. -Kristin

• C

  Cody Thompsen
  4

  Receptionist was really helpful and informative

  Response from the owner

  Thanks for the kind words, Cody. I will share your feedback with the receptionist and her supervisor. If there is anything we could have done to make your 4 star review a 5 star, please let us know. - AM

• C

  Candy Quail
  5

  No complaints; everyone is very friendly and extremely helpful..

  Response from the owner

  Thank you for sharing how you feel when you interact with us, Candy. We appreciate the kind words and your 5-star rating. -TM

• D

  Donna Gloede
  5

  THIS IS THE BEST CREDIT UNION IN IOWA, THE STAFF ARE ALWAYS FRIENDLY AND HELPFUL! ❤💙❤💙

  Response from the owner

  Thank you for the kind words, Donna. We appreciate it! -KK

• P

  Penn's Paper
  5

  Quick service, very new, great drive thru.

  Response from the owner

  Thank you for the review. We are happy to hear you are enjoying the new branch location!