Valley Bank Main Ave, Passaic

Valley Bank Reviews

• K

  Kirt Robinson
  1

  I went to the bank to take out a large sum of money I was told I have to fill out the slip since it was over 10,000 and come back in 2 days which was yesterday I get there yesterday and now I was told they on some type of lockdown the doors are closed but they didn't call me so I only was able to take out $5, 000 went there today to take out the rest and it was a problem and the guy was very arrogant so I just went to allwood road and Clifton where they always treat Me Nice no problem in and out just like that I will report him once I'm able to get through the doors I don't know his name but I know what he looks like and I know he was my teller when I took out $5,000 yesterday he's easy to find I will never go in that branh again and if there was a problem he should have caught me and followed up on his side of business not mine I only go by what I was told and I will follow up on this

  Response from the owner

  Hi Kirt, we're sorry to hear about your recent frustrating experience at our Passaic branch. We strive to provide a high level of service across all our locations and would appreciate the opportunity to help resolve your concerns and learn how we can better serve you. We tried giving you a call with the number on file, but we were unable to reach you. If you're interested in discussing further, please call 973-777-6768 to speak with Pablo our Passaic Market Manager. Thanks - Liz from Valley Bank

• D

  Daisy Santiago
  5

  lovena is great very professional customer service there .

  Response from the owner

  Thank you, Daisy. We're so glad to hear that Lovena and our team in Passaic have been professional in supporting all you banking needs. We'll be sure to share your review to brighten the team's day. - Liz from Valley Bank

• A

  A.L. N.C.
  1

  I like Valley as a bank, but the people in the branch are horrible, they are so rude. I think they work for free or something cause they always have an attitude. They branch needs all new managers. I would love to get in contact with someone from the main office or something, to show them how to run a business.

• J

  James Wilson
  1

  This doesn't even deserve a star. Valley national Bank is a over all good Bank. but this one in Passaic is terrible the employee are rude and doesn't care about the customer would take more than 1 hour to answer you on drive through. AVOID THIS PLACE they make VALLEY NATIONAL BANK look bad. They all should get replaced VERRY VERRY TERRIBLE AVIOD GOING THERE.

• M

  Mohammed Basheer
  1

  Worst drive in ever it took u 45 min to be done plus nobody answers u on screen so u think that u send ur items to the wrong place

• Y

  YENSI H
  1

  WORST BRANCH EVER PLEASE DONT GO HERE, THE MANAGER IS WORSE SHE SHOULD GET FIRED HER NAME IS MS RAMOS , WORST EXPERIENCE EVER NOT EVEN WORTH A 1STAR

• E

  Eduardo Medrano
  5

  Good and drive thru even better and fast

• M

  Marykate Kuruc
  1

  Do to reviews. Guess i wont be going here..

• S

  SlumLord
  1

  Poor management. Poor everything, it doesn't even deserve a star

• C

  Chandresh Pipaliya
  2

  They treat their customers as if they are robbers