Valley Bank Mediterranean Dr, Estero

Valley Bank Reviews

• R

  Robert Klausner
  5

  We do our business banking with Valley at this branch and find them to be accurate, courteous, helpful and go the extra mile for small business. Such service is hard to come by these days and means even more in these challenging times.

  Response from the owner

  Hi Robert, thank you for leaving us this five-star review. We're glad to hear our staff has been helpful with all your small business needs. We'll be sure to share your positive review to brighten up the team's day. - Liz from Valley Bank

• M

  Michelle Taylor
  1

  Worst bank and most stressful experience in my life! If I could give it a negative rating, I would! I just sold my house and the buyers chose Valley Bank as their lender. We we're supposed to close on March 21st but we didn't close until April 17th barely! The lender tried to blame it on underwriting but I'm familiar with real estate transactions, so I knew the documents requested 2 days before our 4th scheduled closing date were standard documents that should have been handled in the beginning. Then she tried to blame her incompetence on the realtors, then on the title company. We had 5 extensions all because the lender obviously didn't know what she was doing.

• M

  Margarita Alford
  5

  Amazing bank nice and clean, customer service on point I highly recommend it.

  Response from the owner

  Thank you Margarita! We appreciate your review and recommendation. We're so glad to hear our team has been providing you with five-star service. ⭐️ We'll be sure to share your review to brighten the team's week. - Liz from Valley Bank

• A

  Angela Zocchi
  1

  What an awful bank. No customer service skills AT ALL. Two rude Hispanic ladies who act like it’s a burden to make change. When there is nobody in this bank.