Univest Bank and Trust Co. N High St, West Chester

Univest Bank and Trust Co. Reviews

• S

  Sean Wallace
  1

  I am only giving them 1 star because it won’t let me give them zero stars and write a review. I have had a dozen loans between mortgages and renovation loans over the years and I have seen the good, the bad, and the ugly. The underwriter continuously asked for more documents every other day and kept coming up with new requirements. It was unprofessional and unorganized to say the least, and one of, if not the worst experiences I’ve dealt with. It was bad enough that I decided not to bother giving them my business and will get the loan elsewhere. If you do decide to go with this lender against my recommendation, and if you get partnered with ‘Kristyn’, just hang it up and move on and save yourself the headache.

  Response from the owner

  Thank you for your feedback. We strive to provide great service while enforcing the rules and procedures that govern our business and apologize you did not feel that was your experience. If you would like to provide additional information regarding your situation, we encourage you to contact Michelle Shurock at 484-845-3455.

• J

  Jon Belcher
  5

  I have been banking with this branch for years. Tammy and Tom have been fantastic to work with. They have went out of there way to help me with lines of credit, mortgages, and regular bank accounts. I cannot say enough good things and would recommend them to my friends, family and anyone that is looking for a good local bank.

  Response from the owner

  Thank you for taking the time to share your experience! We appreciate your feedback!

• E

  Emma Oliver
  5

  Great place for consumer and commercial banking!