United Cumberland Bank Municipal Dr, Oneida

United Cumberland Bank Reviews

• M

  Mary Jane Lowe
  1

  I've never had a bank account. I've seen my so called mom hit this bank up alot and she's poor as far as I know. I believe Melvin Stephens runs this bank. His sister Louise Phillips lives in that blue house in that curve on paint rock road that I use to dream about before ever seeing. Melvin is also a preacher if that tells you anything.😋

• B

  Bimmer Boop
  5

  New accounts specialist Tammy Strunk is awesome. Professional, efficient and friendly. Highly recommended.

  Response from the owner

  Thanks Bimmer, glad you had a good experience with UCB! We're proud of our staff!

• K

  Karla Kidd
  1

  The drive thru is the ONLY bank option right now and the wait is ridiculouse3. I have been waiting an average of 25 minutes every time i have to go

  Response from the owner

  Karla, we’re sorry that you’ve had a poor experience. Even during these trying times, customer service is still very important to us. We know that drive-thru only service is not ideal but feel that is the only way to protect both our customer and employees in this situation. To minimize wait times, we have tried to keep all lanes open and staffed as much as possible. We look forward to meeting our customers in the lobby again any day now as restrictions are lifted. We can only ask for your patience and understanding until then and encourage you to check out our electronic options for mobile deposits and other features.

• B

  Brad Morgan
  5

  A well trusted bank for many years and to come and good services

• H

  Heather Bynaker
  1

  Customer service is lacking and compared to competitors it is woefully behind the times with technology

  Response from the owner

  Sorry you had a bad experience Heather. We'd love a chance to make it right. Contact us at 606-376-5031 or [email protected] to let us know what service issues you experienced so we can get them corrected.