Union Home Mortgage William Penn Hwy, Murrysville

Union Home Mortgage Reviews

• d

  danny baker
  2

  Not very happy with our experience on purchasing our first home. We were looking at homes end of 2015 and interest rates were quite low. We were looking at several houses, got pre-qualified, but were told if we didn't purchase by the 1st of 2016 interest rates would go up 1%. We panicked and I feel this led us to rush into a purchase. I didn't find out until after rates don't raise more than .25% at a time and the rate raise would have been over a year. I feel this was a predatory tactic, and therefore would not recommend them. It is already very hard to be fully informed when buying a first home as it is impossible to learn everything. You rely on the experts you hire to help you make an informed decision. Our loan was also sold shortly after several times. We did get our home and are fairly happy where we are, but I would have rather not rushed which led us to in my opinion overpay and potentially even settle.

  Response from the owner

  Hello Danny, thank you for sharing your feedback. We’re sorry your experience with Union Home Mortgage did not match your expectations. We value customer input and are in the process of implementing your suggestions to help us improve our services and support system. Again, thank you for taking the time to write us a review. Please feel free to reach out to us at [email protected] or give us a call at 1-877-846-4968.

• C

  Chop
  5

  Brian and his team worked his magic and helped me tremendously. Highly recommend.