UNICO Bank Independence Ave, Kennett

UNICO Bank Reviews

• K

  Kandy Crossno
  4

  Ive been banking with Unico since 2006, back when they stayed open til 7pm (which is the reason I opted to bank with Unico) very sufficient up until about 2013, 14 and 15 right about when they started closing at 5pm the tellers' (lobby AND drive-thru) attitude and consideration for customers completely went to hell. They were literally the rudest people I've ever had to deal with, they'd argue with you with no apology when proven wrong and not only would they close early, they have locked the doors 5 minutes early while steadily watching me get outta truck and walk towards them. This is referring to Kennett branch only! But the last couple of years they have really spun back around. It's been at least 5 years of the best services you could possibly expect from a bank, would recommend to anyone!!

  Response from the owner

  Thank you for contacting us with your concerns. We will forward this information along to the branch and teller managers. We apologize that you have had such experiences with our branch, we will address your issue. Please note our branch office hours are Monday - Friday 8:30am to 5pm in the lobby, Monday - Thursdays 8am to 5pm, Friday 8am to 6pm, and Saturday 8am to noon in the drive-up at our Kennett location.

• S

  Shana Rains
  5

  I have recently had to store items in 9 of their largest safety deposit boxes in the Kennett location. I had to have the contents appraised and Ann Gardner and her team went above and beyond assisting me in this process. They allowed us to use their space for 3 full days. They even accommodated us with a fan when the room got warm in the middle of August and a screwdriver to pry some items open! When you look up CUSTOMER SERVICE in the dictionary or Google, you should see Ann Gardner and the Unico Kennett branch team show up. They excel in banking and customer service. This is where you want to do business!

  Response from the owner

  Thank you for your kind review! We will pass along your comments to management, Ann, and the Kennett staff.

• S

  Stephanie Lewis
  5

  Great service!! I have banked with Unico for years and will continue to do so, I use the Harrisburg branch, however I have had to have contact with the Kennett branch and I recieved the same down home service feel as if I was at my local branch.

  Response from the owner

  We are happy to have you as a customer Stephanie and look forward to serving you in the years to come!

• H

  Haley Roddy
  1

  This bank is such a waste of time! Took an hour and a half to open an acct then they want to say they can’t cash my checks from work?! I highly recommend choicing another bank! Only reason I have them one star is because that’s as low as it would let me!!!

• E

  Erica Young
  1

  Very slow, very invasive. They need way to much information for just a checking account. They locked me out of my account because of an address issue without notifying me first. I'd give this bank a zero if I could

• Q

  Queso Bob
  5

  Very friendly and easy to deal with. Professional and helpful with all questions when setting up a new account.

  Response from the owner

  Thank you for your kind review! I am glad we were able to assist you.