UMB Bank (with drive-thru services) N Belt Hwy, St Joseph

UMB Bank (with drive-thru services) Reviews

• J

  Ja'Mar Hawkins
  5

  I've had account with this bank since I turned 18, it's been home ever since. The ladies at the Belt location in St. Joseph, MO are the reason I've stayed. I've had to cancel accounts due to fraud, do a lot over the phone since I live 2.5 hours from the nearest branch, and learn how to become a fiscally responsible adult. Those ladies helped me through the ups and downs. I literally just got off the phone with Becky and she knew my voice and that I had to be in trouble, because that's the only reason I call. I hope other branches deliver the same service.

• M

  Mildred Brown
  5

  I have a bank honestly prepared to complete my wishes with their knowledge and ability.

  Response from the owner

  We truly appreciate you taking the time to share these kind words with us, Mildred Brown. We always strive to provide the unparalleled customer experience for every customer. It’s great to hear that you had such a positive experience with our branch. We truly value your feedback and are excited to hear you would recommend our services. Thank you for being a UMB customer! – The UMB Team

• K

  Karen Merritt
  2

  My husband and I applied for a loan and it took so long before it was approved. We got tired of waiting so we went with another place. We have been loyal customers for years. The amount we were asking for was way less than the value of our home we were using as collateral.

• P

  Peter Fortmeyer
  5

  I am usually greeted with a smile and by name. Always willing to help with my financial problems, probably not my personal problems but that is okay with me.

• A

  Alex Garcia
  2

  a big bank, makes you think, okay this place is nice and going to be professional but no one greets you or smiles, barely even any tellers, and i like a bank that offers little things like candy or chocolate does this one no.

• L

  Lisa Bracken
  5

  This is a bank with feelings. They have helped me many time. Lynn is the best. Thank you UMB.