U.S. Bank Branch H St, Blaine

U.S. Bank Branch Reviews

• L

  Lindsey LaBar
  5

  Want to give a HUGE shoutout to the gals at this branch! My husband and I stopped in and everyone was extremely friendly and so cheerful! They had cute little pictures in there dogs/animals and it was cutely decorated for Easter. They were super helpful and even gave our little one some snacks and a sticker. We had a really good experience and made our banking experience way more enjoyable. Appreciate you!

  Response from the owner

  Thank you for taking the time to share your experience, Lindsey. We are happy to hear the visit met your expectations for great service. We hope you have a great day. ^Kortnee

• L

  Lesley Cooke
  1

  After being wasting a ton of time to get a business bank account set up. I get a call after days of waiting and emailing that they cannot, I ask why got the run around. Do not waste your time find another bank that wants your business.

• H

  Harman Narli
  1

  I did not know that an appointment was needed to go to the bank. When i arrived there were three people working in the bank and no customers. I called and they would not let me or let me make an appointment for that time. It was 3:10 when arrived and they kept saying the bank closes at 4. I was literally crying to get into my safety deposit box and it would have taken 5 minutes but they refused to accommodate me. They close at 4 and I don't get off work in time. I had taken the day off just to go to the bank. They had send me some correspondence about my account that I needed to come in but that also never said I need to make an appointment. They did not care that this was the only day off I had and kept saying make an appointment for tomorrow. They clearly could have accommodated my request but refused too. They had no customers. Unreal. Worst experience I have ever had with a bank. They could have been considerate and it was clearly evident to me they did not care. Sad when a customer service is not number one priority. Especially when there was not a single other customer in the bank.

  Response from the owner

  We’re so sorry we’ve let you down in providing exceptional service, Harman. It’s never our goal to leave you feeling like we don't care. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 1915. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• J

  John Delta
  5

  Tried using their 1-800 and really got nowhere’s. One call local of less than 5 minutes solved my problems. Excellent customer service which has kept me here beyond 8 years. Only shows local can deal with local problems than someone sitting 1000’s of miles away.

• B

  Boogie
  1

  This bank is a joke. I gave them a shot at doing business with me on a simple HELOC loan. Their appraisers were a joke claiming they contacted me multiple times, when they in fact never reached out to me. US bank ended up dropping that appraiser. Multiple times I was asked for "one" more document to close my loan. 20 document's later they are still asking for documents. I was guaranteed that there would be no yearly fees. When it was time to sign the documents, magically the yearly fee is not waived as was claimed by a representative of the bank i spoke to. Do Not Do Business with this institution. Save yourself the headache.

  Response from the owner

  Hello Ricardo, I can understand why this would be a frustrating situation. We would like the chance to ensure that your questions and concerns are addressed further. Please email your phone number and reference #3922 to us at [email protected] and we'll call you in 24-48 business hours. We look forward to speaking with you further. ^Kim

• J

  John Lippert
  5

  Tristan has been helping me for a couple of years and is courteous, professional, and expedious. Yesterday, for the first time, I met Huma. I came in with one request and she responded with options I hadn't even thought of that were so helpful. She took her time, explaining everything to me in terms I could understand and helped me find the best option for me. Thank you both for your outstanding customer service as well as helpful banking information!

  Response from the owner

  Hello, John! We are so happy to hear the team at your local branch was able to help you out during your recent visit. We will be sure to pass along your compliments to Tristan and Huma so they know how much you appreciate them. We hope you have a wonderful day! The U.S. Bank Social Media Team

• J

  Jon Can
  1

  Horrible bank. Paid full year for safety deposit box, then shortly after they sent me threatening notices of final noticed of non-payment. So I called this branch to figure out what was going on. The branch manager not only didn't apologize or take any responsibility, but suggested that my stress over the weekend wondering about these notices was my fault. He said that I should have called them earlier. However, I did call and this branch was closed on the weekend. He sounded very arrogant and couldn't care less about what I went through when they were clearly in the wrong. 1*=0*

• k

  kirk pank
  5

  I have been with this bank for a while, and I find that the staff here are pleasant and very personable. You can tell as this runs from the Bank Manager Graham, on down the line. None of my questions has ever gone unanswered, and is explained properly. I would say anyone looking to open up a bank account, should consider this bank.

• N

  Nitin Kalra
  3

  Hey. I need one help , can I open bank account online also, because I am in Canada, but I am american citizen i got stuck here because borders are closed right now, but my guardian is Canadaian I am America, so plz tell is possible to open bank account online.. Plz. Reply fast..

  Response from the owner

  Hello Nitin, Thanks for reaching out and for your interest in a U.S. Bank account. If you have a U.S. mailing address and a U.S. ID, you can certainly apply for an account online. Please visit our website at usbank.com to do so. Should you have any trouble with the application, or if you prefer to apply by phone, please call our Relationship Banking Operations group at 800-444-1244. I hope this helps. ^Caitlin

• t

  tom wall
  5

  Great people always polite and kind very helpful blue ribbon service all the way Thanks