U.S. Bank Branch Sunrise Ln, St Germain

U.S. Bank Branch Reviews

• C

  Chazelle Zoom
  1

  I was treated so harshly upon inquiring about Banking procedure's and spoken to in a manner of which left me traumatized. The harsh verbal attack was due to questions I had about starting account and fees. WOW I was yelled at and told I'd have to wait 2 weeks to make a appointment. It was the yelling and I have a witness, whom has a account there, on the phone who heard the whole thing. His comment was WOW no one should eve be talked to that way. GO SOMEWHERE ELSE its not worth the mean treatment and as a senior all I can say is, I'll pray for that mean blonde manger women. Further more when my inheritance arrives I'll be depositing my assets elsewhere.

  Response from the owner

  Good morning, thanks for taking the time to leave a review. I apologize that the service you received and experience at this location weren't good. We never want our customers or potential customers treated this way. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4246 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• R

  Renee Hyrczyk
  2

  Would be great if bank hours would allow business owners to use drive up services, but with NO hours on Saturdays, opening at 9am and closed by 4pm....it makes banking there difficult. The ATM machine can be fickle on accepting cash deposits.

• M

  Marie DeShaney
  1

  this review was not for st Germain bank in Wisconsin ! This review is for the Minocqua Wisconsin , 54548 ! Also known as next to triggs ,US bank ! Also my ex sister in law was a teller and told him how much money I was putting away in my saving account it was non of her business and right to tell him I even had account there in us bank so your privacy is not safe at all at us bank!!

  Response from the owner

  We’re very concerned with what you have mentioned in your review, Marie. We certainly would like to speak with you to discuss your experience further. Please send us an email with your phone number to [email protected], including reference number 3037. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you soon. ^Larisa

• j

  jim
  3

  Took them over 25 minutes to get a cashier check to me. A mickey mouse operation. I don' t know why it took so long. It was comical and a big waste of my time. If time is important to you don't bank here

  Response from the owner

  Hello Jim, Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 1.800.USBANKS to speak with a customer care representative about your recent experience. Kind regards, The U.S. Bank Social Media Team

• T

  The Paulding Light Channel MelIssa G
  4

  I had fraudulent charges on my debit card, they took care of it reimbursed me got me a new card and blocked the company that was stealing from me! They were awesome been a member for 10+ years and will never bank anywhere else!

• P

  Patty Schoppe
  5

  Full service. Very friendly, very clean. Very convenient. Drive up window and money machine access 24 hours. Your money is safe here.