U.S. Bank Branch Main St, Baker City

U.S. Bank Branch Reviews

• R

  Rachel Hall
  5

  There's Gold in them hills! I been panning for decades and had heard of these beauties. Finally got to see them with my own eyes and they deliver! An 82 oz. nugget on display here folks, free of charge, along with a vast amount of cast iron frying pans full of the biggest nuggets ever! Worth the walk-in, and to think these samples survived smelting for viewing all these years later is a real treat. Rachel Lee

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  patricia matthews
  2

  I have been with US Bank for 29 yrs. The Mgr I found to be rude and condescending. She had no interest in helping me. So very sad. Too bad she doesn't like her job.

  Response from the owner

  Hello Patricia, thank you for your long time banking relationship. We value our customers and never want anyone to feel this way. Would you like to discuss your experience further? If so, please send us an email to [email protected] and include a brief description of your experience, reference number 5324, and your phone number. We look forward to speaking with you further. All the best, ^Kim

• R

  Raymond Strack
  5

  Great bank . They gave ne my cash advance, also said you can take out up to 1000 from their ATM without charge. Thank you so much . All other banks in town say no because i dont have a account. Only use this bank in Baker City !!!

• S

  Shayna Polly
  3

  People are nice but bank hours are the worst. People who work a normal 9-5 might as well just keep their money in a paper bag at their house. There is online banking but if you need to do anything other that transfer funds online there is no access to customer help. Only open 10am - 4 pm which is useless.

  Response from the owner

  Good morning Shayna. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 9423. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

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  Nathan Forsythe
  5

  Your guy's gold nugget display is the real treat!!!😆

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  Paula Sawyer
  5

  After umpquabankscrewedme changed over to us bank. All tellers/staff/ employees are extremely polite and helpful!👍👍💞💖

• S

  Sharon Lewter
  1

  How am I supposed to deposit money in this bank when it is Closed? Even when it is supposed to be open

  Response from the owner

  Good morning and thanks for reaching out with your review. I'm sorry to hear that you've had difficulty making a deposit during normal business hours. I know how frustrating that can be, and we'd really like to help in whatever way we can. Please send us an email at [email protected] with your phone number and reference number 4135. Once we receive your number, we'll give you a call within 2 business days, so we can look into this matter on your behalf. Thanks in advance. ^Chris

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  Cindy Shattuck
  5

  We love us bank it's a great bank.