U.S. Bank Branch Pine St, Arkadelphia

U.S. Bank Branch Reviews

• D

  Darian Hoover
  1

  They really need to get their landscaping under control. I couldn't see out of any of their exits, due to overgrown landscaping. It was incredibly dangerous. Also, what's up with the blocked enterance to the atm, from the side street entrance?

• J

  James Songcuan
  5

  Easy access especially when driving a semi truck.

• T

  TheVintage Jewel
  5

  Amy Williams deserves to be promoted. She was the first banker that I spoke to out of 30 (no exaggeration) to help me and had amazing customer service. I am beyond grateful for her

• A

  Alex (KASTER)
  1

  I have been a customer of US bank for several years now and would say my overall experience has been good. However certain processes have been made painfully slow and lack of follow up was an unpleasant experience for me. I was attempting to do an international wire and was told that it would have to get approved..that is fine I understand there are processes in place for this and they take time. However, my problem is the lack of follow up from the employees there. I called on a Thursday and was told someone would call me back.. no one called. Called on a Friday and was told someone would call me back in an hour as soon as they finished with a client.. no call back. I check in later and same deal. Told I would be contacted and no follow up. Come the following Monday I am also told the person would call me as soon as they finished with the client. No call back. I work in a similar industry so I have an abundance of patience with the processes that are in place and understand some things take time... but the lack of follow created a terrible experience for me. Who knew doing an international wire would be such a painful experience.

• J

  James McDaniel
  1

  ATM never works. Always something with this branch and now you can't even go on Saturdays in Arkadelphia. Good job US Bank.

  Response from the owner

  Oh no! I’m concerned to hear about your recent experiences, James. We welcome the chance to discuss your visits further. Please email your phone number and reference #3170 to us at [email protected], and we'll call you within 2 business days to have the matter reviewed. We look forward to speaking with you and hope you have a wonderful weekend. Thank you, ^Kortnee

• J

  Jacqueline Holmes
  4

  Good bank in multiple locations. Advantage of having local and national bank perks.

  Response from the owner

  Hello Jacqueline, Thanks so much for the feedback! We appreciate you :) The U.S. Bank Social Media Team

• J

  Jared Brown
  1

  Cost to cash a check from there own bank it’s pathetic

  Response from the owner

  Hello Jared, Thank you for taking the time to reach out with your review. Cashing a check is typically a service we provide to those with a checking or savings account with us. For those who have one of those account types, there is no charge to cash a check. If you don't have a checking or savings account with us, there is a $7.00 charge for providing the check cashing service. If you'd like to discuss this in further detail, please send us an email at [email protected] with your phone number and reference number 6815. Once we receive your number, we'll give you a call within 2 business days. Thanks in advance. ^Caitlin

• M

  Meri C
  5

  Always nice folks and quick service at this branch