U.S. Bank Branch Central Ave, Great Falls

U.S. Bank Branch Reviews

• P

  Puddlecuddle Wubbalubbadubdub
  1

  This branch needs to answer when called . A call back don't help

  Response from the owner

  Hello, thank you for taking the time to leave a review. I apologize that you're having a hard time connecting with a representative at this location. We're happy to see how we can help. If you'd like, please send us an email to [email protected] detailing the experience, including your phone number and reference number 2062. We will give you a call directly. We look forward to hearing from you. ^Heather

• J

  James Bamfield
  5

  I use this branch both as a personal banker, and as a local apartment manager that buys some passes from these guys. They are very friendly, very professionally, and quick to answer any questions! They defiantly make all the services they offer easy to use.

• E

  Evelyn Sande
  1

  I stopped today, 11-25-2020 at 3:55 pm at the drive through and it was closed. 9:30am - 4pm, do you not have a clock?

  Response from the owner

  Hello Evelyn. We are sorry to see that this was your experience during your visit. We would like to speak with you and have this matter reviewed further. Please send us an email to [email protected] with your phone number and reference number 8226, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

• T

  Torrence Robinson
  1

  Went in to deal with a complaint about a teller at one of the other branches and was treated like a number, I will be taking my business elsewhere.

  Response from the owner

  Hello Torrence, I apologize that you were treated poorly when visiting our Great Falls location. We would like to hear about this interaction, as well as the original one that you came in to discuss. Please send an email to [email protected] with your phone number and reference number #4074, and we’ll give you a call within one business day. We hope to hear from you soon. Thank you. ^Jessica

• J

  Jacob C
  1

  Charging $7 to cash a check that's issued from you is criminal

  Response from the owner

  Hello Jacob, thanks for taking the time to leave a review. if you'd like to speak with us surrounding your recent trip to the branch then please end us an email with your phone number to [email protected], including reference number 9485. One of our Ambassadors will call you within one business day. Thank you and we look forward to speaking with you. ^Chris

• z

  zman352
  5

  Very friendly staff, gave swift and accurate information.