U.S. Bank Branch N Richmond Rd, Mchenry

U.S. Bank Branch Reviews

• A

  Amanda Patton
  1

  I dred going in when the lady is working. She has the most disgusting attitude and I have no idea how she has a job in customer service. I literally cringe if she's their. Evan is always polite, helpful and friendly. He goes above and beyond his job. The manager just stands their and does not care about what "she" is doing. One time I had asked her to please write my account number on my slip due to me not having it. She literally wrote it on a separate piece of paper and had me write it!!!!!!!!!!! What a lazy and weird person. Terrible terrible service. Thinking of finding a different bank.

• R

  Richard Kusz
  5

  I love these guys. They've always been great to me and very helpful. I especially love the fact that they have late banking hours Monday through Friday in banking hours on Sunday. That's unheard of. I have a checking account with them and a HELOC. They jump through fire Hoops for me on a regular basis.

  Response from the owner

  Hello Richard! Thank you so much for taking the time to leave this complimentary review for your local branch. We're so happy to hear that the hours work with your schedule and that the team is able to help you out with any of your banking requests :) We appreciate you and hope you have a great day! The U.S. Bank Social Media Team

• O

  Onesimo Aceves
  1

  Staff is so in personal, you feel like they don't want your money.

• A

  Angelica Cisneros
  1

  Don't open an account. Not a good bank

  Response from the owner

  We’re sorry we’ve left you feeling this way, Angelica. If you would like to discuss your experience further, we are here for you and would be happy to speak with you. Please send us an email with your phone number to [email protected] including reference number 1687 and we’ll reach out in 2 business days. Thank you. ^Larisa

• A

  Amanda Schwank
  3

  Staff is usually pretty helpful and kind.

• R

  Rodolfo Vidal
  5

  The best my special bank