U.S. Bank Branch Wapakoneta Ave, Sidney

U.S. Bank Branch Reviews

• S

  Sadiq hassan
  1

  Am a customer of Us bank,the manager just refused to wire transfer my money because she didn't feel like,racial profiling at its highest point,thank you us bank,am taking my business somewhere where it's deserved.This is so sad you beg someone to transfer your own hard earned money in 21st century.This would be my last time dealing with Us bank.

  Response from the owner

  Good morning Sadiq, I'm very glad you've taken the time to reach out to us about this. The experience you described is definitely not the type of service we want to be providing and we'd like to speak with you about what happened, so we can have this investigated. Please send us an email at [email protected] with your phone number and reference number 9025. Once we receive your number, we'll give you a call within 2 business days. We hope you'll allow us this opportunity to assist. ^Caitlin

• R

  Rhonda Myers
  1

  I really don't understand why this branch is so slow and not very customer assistance with letting clients know anything

  Response from the owner

  Hello Rhonda. We are sorry to hear you experienced a long wait time during your recent visit to your local branch. We understand time is precious and it is not our intention to take up more time than necessary to complete your banking tasks. We apologize for any inconvenience this may have caused you. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 3370. One of our Ambassadors will call you within 24 business hours. Thank you and we look forward to speaking with you. ^Larisa